I started shopping at Lowes in late 2014 and received the 10% discount for Veterans. Since the beginning of the new year 2015 I have been denied, and have therefore done my shopping at H.D.
I was told I needed a new I.D. card (mine expired in 1965). After contacting the VA I was informed I was not eligible for a new card because I don't qualify for health care. Although I told them I don't want or need their health care, that I just want the card for the Lowes requirement,I was still denied. I served active duty from 1959 to 1962 in the Navy Seabees and in the reserves until 1965.
What I really don't understand is the corporate wisdom? of not offering a 10% discount to the forgotten veterans of my era, when you must realize we can walk across the road to H.D. and get 10% off on at least some items.
I hope this helps all of us. Bob H.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.