Brazil, Indiana
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2.2
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1 comment

We brought a GE washer & dryer June/26/19. We decided on that

combination because we was told by the salesman we would get a rebate from GE & 1 from Lowes.

We spent$1355.16 on the 2.

I filled out rebate sent them both in only got an e.mail from the rebate center saying it was not approved. So I called them today only to be told the washer & dryer we purchased was not included on the rebate program.

Reason of review: Poor customer service.

Monetary Loss: $110.

Preferred solution: Educate your sales people so they know what they are talking about.

Lowes Pros: Able to use my lowes credit card and get a discount.

Lowes Cons: Salesman unprofessional and uneducated.

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Anonymous
#1721287

Always look closely at the rebate forms for appliances. Make sure the specific model num bars you are purchasing are included before you make a purchase based on the rebate.