First, I had to wait for a whole week without a refrigerator, then they wanted to deliver later than the stated time after I told them I had a very important appointment, then when it gets here, it's the wrong thing! It was supposed to have glass shelves, but this one had wire shelves...I specifically picked this one because of the glass shelves!!
You bet I'm pissed, and when I called to complain, the twit didn't like my language, so I demanded to speak to her supervisor, and she hung up on me!
You can't expect people to be calm when you screw up the simplest order, not to mention make them wait for so long. If I'd known someone with a pick up, I'd have gotten it myself, then again, I'd have bought one closer to home, AT HOME DEPOT!!!!