3755 Frazeysburg Rd, Zanesville, OH 43701, USA
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1-8-17 went to order doors, waited forever found out installer quit. Waited some more, talked to manger said was looking for new installer.

Finally hired one. Waited some more, first day he was to show up truck broke down. Waited some more. Second time showed up at wrong house but then did show up.went back to lowes to now to order doors, waited some more.first time to install doors he was in a wreck, no show.

Second time to in stall said door was damaged, had to reorder.

Third time to install said hardware was not there, we called lowes they said it was there, manager tried to call them with no answer, said he would call us back, he didn’t. It is now 1-27-18 and still no doors..

Product or Service Mentioned: Lowes Door Installation.

Reason of review: Poor customer service.

Monetary Loss: $1700.

Preferred solution: Let the company propose a solution.

Lowes Cons: Any part of the complete lack of follow up or follow through.

  • Lowe s Fails Customer
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