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Lowes in Manchester Township, New Jersey - Veterans Card

3.8
Details
I've recently moved to New Jersey and decided it was time to apply for a veterans card. I've served in the military from 1965 to 1967. I called the veterans office in Ocean County and was told that I should take my dd-214 to the the Ocean County office in the Ocean County Mall. To my surprise when I went to use it at the Lowes in Manchester Twp, the lady at the register said that the card was only good three times a year. Really? On July 20, 2015 the President signed into law the Veterans Identification Card Act. I'm headed to Home Depot this afternoon to see if they will accept the VA card issued through the county. If so, Lowes has lost a long time customer. Thanks Lowes.
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2 comments
Anonymous
#1239461

And regardless of previous commentors post which is a whole other issue in itself. What gives you the idea that having an identification card magically means every place that you frequent starts handing out freebes?

And another issue what have you been doing for the last 50 years? Feel like they didn't lose much.

Anonymous
#1237446

What did you do in the military for two years?

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Review
#949017 Review #949017 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
Tags
  • Refused Veterans Discount

FENCE INSTALLATION DONE BY LAZY UNPROFESSIONAL LOWES

I just used Lowes to install my vinyl fence. Nothing was done correctly. This is just a very small example of the unprofessional way my fence was put up. Wrong fenced delivery twice and then on the installation day the wrong posts were delivered. The fence was not level (had to tell him to level it), dirt all in the grass and big gaps on the fence line and the best part, THEY PUT FAST DRYING CEMENT IN THE POST HOLES AND DID NOT ADD ANY WATER THEY ARE WAITING FOR IT TO RAIN. so now I will have just chunks of cement as it rained but just a little. Would you install a fence at your house like that Lowes? A very Lazy not professional work done by the Lowes in Holmdel, NJ. Sorry I ever called them.
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Review
#942228 Review #942228 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Poor installation fence is not stable.
Loss
$2000
Preferred solution
Let the company propose a solution

Lowes in Mount Laurel, New Jersey - Terrible help...................

2.8
Details
Just went to the Voorhees NJ store to pay my bill. service desk had 2 women working and one just sat on the phone doing nothing. I waited 12 minutes and walked out. the people behind me did the same. Get yourself a new manager to run the store. This wasnt the first time. Btw- not one manned checkout open-only the the help yourself at the end. Millions of dollars in store costs and not 1 person to take your money. Explain to me how that works in business?????????? bad business bad business bad business bad business bad business!!!!!!!!!!!!!!!!!!!!!!!!! How to run a business into the ground. time to go to the Home Depot!
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Review
#938107 Review #938107 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Poor attitude of employees
Reason of review
Poor customer service
Loss
$20

Lowes Veteran discount

I gave Lowes credit for helping veterans with a small discount on purchases (10%). However when I went to the store this week I was told they will no longer be honoring the discount. I went from being a veteran to being an embarrassed person. I don't know who made this discission. But I am sure he makes milloins of dollars a year. Is he or she a veteran? At one point they did the right thing. It wasn't much but it made me go to Lowes. I would like to continue to shop a Lowes. They need to reinstate the discount for veterans. The
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1 comment
Anonymous
#1221697

Pshh fake discount. Even 10℅ off is still more expensive than other places. Going there in the first place was your biggest mistake.

Review
#928876 Review #928876 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Veteran discount

HORRIBLE!! WILL NEVER SHOP AT LOWES AGAIN

1.0
Details
HORRIBLE!!! I LIVE IN BAYONNE, NJ THE DELIVERY COMPANY THEY USE IS HORRIBLE, I BOUGHT A WASHER ON THE 9TH OF AUGUST IT WAS FINALLY DELIVERED TODAY!!! HOWEVER THE DELIVER COMPANY JUST LEFT IT ON MY PORCH BECAUSE ALTHOUGH I PAID FOR INSTALLATION AND HAUL AWAY OF THE MY BROKEN MACHINE...THEY DID NOT WANT TO CARRY IT UP MY STAIRS!!! THIS HAS BEEN A NIGHTMARE, BETWEEN POOR CUSTOMER SERVICE, CORPORATE BEING CLUELESS AND THIS DELIVERY COMPANY ..I WILL NEVER SHOP AT LOWES AGAIN!THIS HAS BEEN THE WORST SHOPPING EXPERIENCE OF MY LIFE!! AND MY WASHER WAS DAMAGED DURING DELIVERY! I DON'T KNOW HOW THEY ARE STILL IN BUSINESS
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1 comment
Anonymous
#1214738

Because ppl like you are *** enough to still buy there. All about that moolah

Review
#901876 Review #901876 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Poor customer service
Loss
$700
Preferred solution
Let the company propose a solution
Tags
  • Lowes Very Poor Customer Service

Frigidaire Range from Lowes

I too purchased a Frigidaire range from Lowes. I got an electric range and it cost around 600.00. The design is very poor. There are vents in the front door with double glass window. Condensation from the oven causes dripping between the glass panes which you cannot clean without disassembling the entire oven door. Even with the extended "expensive" maintenance contract, they would not cover it stating it was maintenance, yet the manual states to call a professional. Lowes sent someone out to look at it, only to tell me it was not under warranty and then the contractor that came out sent me a bill for $80.
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2 comments
Anonymous
#1199214

If you take time to read the entire service contract you will find that it does not cover "cosmetic" problems. The dirty glass does not affect the operation of the oven therefore they wouldn't cover the service. Always take time to read over the fine print before purchasing a service contract or extended warranty.

Anonymous
#1591855
@Anonymous

Cosmetic issues are covered under the factory warranty for the first 60 days. If you notify them within that time period you are covered regardless of how long it takes to fix the issue.

I also made the mistake of purchasing this brand for my range.

In my case, as I was remodeling my kitchen, I am dumping mine and buying all new appliances from Sears. Regardless of their issues the Kenmore brand seems to be better made and easier to obtain service.

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Review
#900582 Review #900582 is a subjective opinion of poster.
Product
Frigidaire Oven
Reason of review
Warranty issue

Delivery of Samsung refrigerator from Lowes

2.2
Details
I will never buy another appliance from Lowes. Bought a refrigerator in June and the first one came in dented, second one dented but believe it or not, the 3rd one was ok. Hate their delivery. The head guy had an attitude. Took of the hinges of front door for clearance and also the door stop. Put the hinges on dining room chair and after then left, I noticed black grease on the upholstery. The door stop was never put back. Tried to start the ice maker but they had never turned on the water connection. Had to pull out the frig and turn the valve for the water on. I would rather pay more for an appliance and buy from a reputable store. Never again…..Lowes.
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Review
#891924 Review #891924 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Lousy service after the sale
Reason of review
Problem with delivery
Tags
  • Lowes terrible customer service

Lowes Customer Care Review

4.5
Details
Everyone is exceptionally polite and helpful every time we've been to Lowe's in Florence. Thanks guys!!
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Review
#891386 Review #891386 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Good customer service

Lowes in Mays Landing, New Jersey - Master Forge Outdoor Kitchen Grill

1.0
Details
I've called Lowes over 4 times and sent numerous e-mails to Master Forge without ONE call or e mail back to ask for help in replacing the piece of garbage 2,200.00 outdoor kitchen thats falling apart over the last 14 months. NO HELP FROM LOWES other than to tell ME to go to their website and get help from Master Forge. I told the Lowes representative that this doesn't make sense... "You're telling me, the customer, who paid you over $2,000.00, to contact the manufacturer as a consumer, when you, LOWES, should be doing this and its one of YOUR vendors??? I'm done with both companies, and not that it will matter to them, because they're too big and powerful. Hopefully some readers will see this and read it and know that neither one of these companies stands behind their product, and now I have to suffer for their poor consumer standards for helping the customer.
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Review
#888104 Review #888104 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Warranty from master forge grills
Reason of review
Poor customer service
Loss
$2200
Preferred solution
Full refund
Tags
  • Very Poor Warranty Service

Lowes Bath Remodel - Never Again

Average size bath remodel - should be fairly simple. Nope - Nothing short of a fiasco and a nightmare. You're fed a bill of goods about how Lowe's stands behind their products and customers. They really do not. They are trained to say "I fully understand how you feel" and "I apologize for any inconvenience". But if they never cure the problems, these are empty words spoken by robots. They trip over themselves trying to manage a project. Their subcontractors have no time management skills; supposed General Contractor, no where to be found. No oversight at project. Problems arise that they refuse to address in an email. If it's not in writing - it doesn't have to happen. Bullied into rushing to finish the job, rather than fixing the mistakes they caused. It is just plain awful the way these people conduct themselves. Do yourself a favor - so a lot of research, find a professional contractor, and steer clear of these very unprofessional and disingenuous people.
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1 comment
Anonymous
#1494883

The same happened to me!

Review
#865368 Review #865368 is a subjective opinion of poster.
Service
Lowes Bathroom Remodeling
Reason of review
Poor customer service