State: New Jersey Clear all filters (2 of 4837 reviews match)
filters
State:
City:
Show
Product:
Show
Resolved
1.0
Details
Lowe's Howell NJ contracted for bathroom redo at $18000. Contractor was Premier Design Concept Jackson NJ. It was poorly planned by Lowe's, poorly project managed and poorly executed by all of Premier Design's workman, e.g. plumber put faucets on backwards, electrician...
View full review
1 comment
Anonymous
#1173111

I'm having the same problem - same location, but different subcontractors through Lowe's. No time management skills, no follow up, no communication, poor planning and scheduling.

Mine is a simple remodel. Wish I had read your review first. I too have gone to Lowe's corporate and the store manager. Thus far, the paying customer has been wrong in their eyes.

I have little faith that they will act accordingly, professionally, and do the right thing.

I do hope I am wrong; time will tell.

Review
#700609 Review #700609 is a subjective opinion of poster.
Cons
  • Poor service poorly planning and poor execution
Reason of review
Bad quality
Loss
$6000
Preferred solution
Price reduction
Resolved
1.7
Details

Update by user Nov 23, 2014

took 5+ weeks but problem resolved

Original review posted by user Nov 17, 2014

7 thousand dollar bath installation a total mess…it’s been since oct 9th and my bathroom is still not finished a toilet sits in my living room along with footprints caused by the installers.... I overheard the installer say “don’t...
View full review
1 comment
Anonymous
#1526112

I WAS CONSIDERING THEM BUT OVERPRICED AND BAD INTEREST RATES I TELL EVERYONE

Review
#558887 Review #558887 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$7000
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions