State: New Jersey City: Butler Product: Lowes Sales Representative Clear all filters (1 of 40 reviews match)
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Lowes in Butler, New Jersey - I got conflicting information from 3 salespeople including the manager

This is regarding a screen door that I intend to install myself. I spent 1 hour with a salesman who told me I could order the item online for $20 less than in the store and have it shipped to my local store to pick up free of delivery charge in Butler NJ. He printed out all the information. Online it said it was not available at my local store. I called the store 7 times and was cut off or hung up on. one saleslady told me I could get the delivery charge refunded. when I called the manager told me that was not true. I would have to pay a delivery charge. i'll be shopping at Home Depot now.
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Review
#1307826 Review #1307826 is a subjective opinion of poster.
Service
Lowes Sales Representative
Cons
  • Inaccurate info
  • Rude manager
  • Customer service and poor communication with delivery
Reason of review
Poor customer service
Loss
$124
Preferred solution
Deliver product or service ordered

Contact Lowes Customer Service

Website:
www.lowes.com
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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