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Lowes in Long Branch, New Jersey - Fence is falling apart

We had a dog eared stick built fence installed in December 2018. Since then one whole section fell apart. They came and fixed that section. As of May 2019 I see more pieces coming off the post. We paid a lot of money for a fence that is falling apart. We will never deal with Lowes located in Brick, New Jersey again.
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Review
#1542078 Review #1542078 is a subjective opinion of poster.
Reason of review
incompetent fence installation
Loss
$3
Preferred solution
Price reduction

Lowes in Paterson, New Jersey - Shorted fencing that I paid for

1.0
Details
Lowes charged me for 42 lf of fencing, a 10ft drive gate, and a 4ft walk gate. When installed I received 28 lf of fencing, an 8ft drive gate, and a 4ft walk gate. I was clearly shorted the drive gate I paid for, but more importantly the 14 feet of fencing that was never delivered or installed. I have been back and forth with the sales department and they refuse to make it right. I have a clear contract that outlines this and physical proof that I did not receive what I initially paid for. If I could give them a 0 in ratings I would. They have no concern with customer satisfaction and therefore I will not be returning as a customer for any of my home improvement needs.
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Review
#1506345 Review #1506345 is a subjective opinion of poster.
Cons
  • Treatment i received
  • Unprofessional managers and contracors
  • Total lack of service and cooperation
Reason of review
Poor customer service
Loss
$300
Preferred solution
Deliver product or service ordered
1.0
Details
Second time in a period of two months called for service on 3 year old washing machine. Parts never on the truck. Wait another two weeks come with wrong part. Takes another two weeks this is first time. Current situation AGAIN come w/out part. Waiting two weeks again....
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3 comments
FumblingShark
#1667959

Boycott racist lowes

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Review
#1502961 Review #1502961 is a subjective opinion of poster.

Lowes in Mount Laurel, New Jersey - Still no roof, leaks possible mold building

we signed a contract on November 30, 2018 for a roof installation. Hurricane Michael left our roof damaged and leaking, and we went to Lowes with the assumption that we would get prompt and reliable service. here it is four months later and still no roof. We have heard many excuses as to why we have no roof, but enough is enough. your services lack reliability!
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Review
#1498583 Review #1498583 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$10
Preferred solution
Let the company propose a solution

Update by user Nov 03, 2018

I believed they have violated the Home Improvement Practice Regulations found in the New Jersey Administrative Code at N.J.A.C. 13:45A-16.1 et seq. In multiple instances.

Original review posted by user Nov 02, 2018

Warning Notice! Do not use Lowe’s service for anything at the Holmdel location. You will regret...
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7 comments
Anonymous
#1591757

Most likely a fake review. The poster doesn’t give us any kind of grievance or damages they suffered.

Not even a basic outline of thier ordeal. Just an accusation with no detail to back it up.

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Review
#1392999 Review #1392999 is a subjective opinion of poster.
Reason of review
Lowe’s policy and whether the violated Nj law..Home Improvement Practice Regulations found in the New Jersey Administrative Code at N.J.A.C. 13:45A-16.1 et seq.
Loss
$100000
Preferred solution
Let the company propose a solution
1.8
Details
Lowes - Worst Installation Ever
Do not ever go with Lowe's for an Installation as they use Installers that are not certified. My Generator has not worked from the 1st day it was Installed. Lowe's wants us to allow the original Installer back to correct 2 things that they say are wrong with the...
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Review
#1388977 Review #1388977 is a subjective opinion of poster.
Reason of review
Bad quality
4.5
Details
Our “big buck” project began on January 4th. , 2018. Gutted kitchen. A month later the floor ( with radiant heat) was installed terribly. Cabinets installed before floor was grouted. Backsplash installed by same people who did floor ! A month later, Lowe’s sent someone...
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1 comment
Anonymous
#1668910

This case is closed. Lowe’s agreed to a settlement.

Although it wasn’t what we had asked for, it was satisfactory. We learned a lesson the hard way, unfortunately.

Review
#1372269 Review #1372269 is a subjective opinion of poster.
Cons
  • Shoddy work by subcontractors
Reason of review
Bad quality
Loss
$13000
Preferred solution
Full refund
I ordered a yard cart that was on sale online . Said there was 1 at a local store for pickup .got conformation email for the order 2hours i receive a call from the local store in mt holly nj saying they dont have the yard cart and were cancelling the order when i...
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1 comment
Anonymous
#1576635

lowes.com's terms and conditions: Lowe's cannot and does not guarantee the accuracy or completeness of the Materials displayed on the Site, including, without limitation, prices, product images, specifications, dimensions, availability and services. The Materials may contain technical inaccuracies and typographical errors.

Products and services are the responsibility of the manufacturer and service provider, respectively and subject to the warranties offered by such manufacturer or service provider. ALWAYS read Terms and conditions on any website you purchase from.

Review
#1369831 Review #1369831 is a subjective opinion of poster.
Reason of review
Pricing issue
1.0
Details
Lowes - Don’t use them for anything you may need them to install
Do not use Lowe’s for any projects you may need. I went to Lowe’s because I was sent a coupon from them from the US Postal service because I recently moved. The coupon was an extra 10% off new shades and 9 shades installed for $99(see attached picture). I setup a...
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3 comments
Anonymous
#1543304

This coupon does not include installation. This is just for the blinds. You'll get 10% off if they're in stock blinds and another 5% off if you get special order blinds.

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Review
#1325641 Review #1325641 is a subjective opinion of poster.
Reason of review
Pricing issue
This is regarding a screen door that I intend to install myself. I spent 1 hour with a salesman who told me I could order the item online for $20 less than in the store and have it shipped to my local store to pick up free of delivery charge in Butler NJ. He printed...
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Review
#1307826 Review #1307826 is a subjective opinion of poster.
Cons
  • Phone call dropped 7 times
  • Customer service and poor communication with delivery
  • Inaccurate info
Reason of review
Poor customer service
Loss
$124
Preferred solution
Deliver product or service ordered