State: New Jersey City: Livingston Product: Lowes Replacement Clear all filters (1 of 40 reviews match)
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Lowes in Livingston, New Jersey - Overcharged for door installation!

I went to Lowes to purchase and have a cliding glass patio door installed. The door was priced about right and the estimate including install was about $435. but somehow I ended up with a bill for over $1000. I called the store manager and have not heard back. It appears that I was charged almost $700 for an install that was standard and took the two men who came under two hours to complete the replacement. I saw their invoice and it gave them $125 for their work installing the door. Beware of using lowes. I found this prohibitively expensively and would not use them again.
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3 comments
Anonymous
#316681

French door takes half a day for one man. $250 basic labor. Lowe's charges around $400 for just the labor, so there was some confusion on your quote...

Why are you aluminum wrapping if you installed a high quality door correctly to start with? Aluminum wrap is a sham sold by companies to make extra money and cover up their poor craftsmanship. It's not the 1960's, there are plenty of composite materials that are better and less expensive tham aluminum wrap.

I install doors all day, every day. That is how I can do most french doors by myself in half a day.

If you guys charge $800, that is $50/hr for each guy. At $50/hr those guys are overpaid if it takes them that long. I can always use a good helper, so when your business gets slow, $8/hr is better than nothing.

Anonymous
#244237

man, we charge 800 bucks to replace a door

it takes all day to take a door out, flash the sill, install new door, insulate with foam, and get it to swing correctly, install new lock, re-trim inside and cap outside trim with vinyl coated aluminum, then caulk.

if these two people did all this stuff in two hours. first i don't believe it, second they probably did a really bad job. I've been doing this stuff for over 25 years.

Anonymous
#244232

Have you returned to the store where you made the purchase? Or contacted your install sales team?

Lowes stands behind all of their installs from start to finish and guarantees customer satisfaction.

I've never heard of an issue that a store is unwilling to fix for a customer.

Very commonly, leaving a message for a manager never really makes it to the manager, they dont work in an office environment afterall. I doubt you're being ignored and I bet theyd be willing to take care of you properly.

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Lowes Replacement

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