State: New Jersey Product: Lowes Fence Installation Clear all filters (4 of 60 reviews match)
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Lowes in Paterson, New Jersey - Shorted fencing that I paid for

1.0
Details
Lowes charged me for 42 lf of fencing, a 10ft drive gate, and a 4ft walk gate. When installed I received 28 lf of fencing, an 8ft drive gate, and a 4ft walk gate. I was clearly shorted the drive gate I paid for, but more importantly the 14 feet of fencing that was never delivered or installed. I have been back and forth with the sales department and they refuse to make it right. I have a clear contract that outlines this and physical proof that I did not receive what I initially paid for. If I could give them a 0 in ratings I would. They have no concern with customer satisfaction and therefore I will not be returning as a customer for any of my home improvement needs.
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Review
#1506345 Review #1506345 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Unprofessional managers and contracors
  • Treatment i received
  • Total lack of service and cooperation
Reason of review
Poor customer service
Loss
$300
Preferred solution
Deliver product or service ordered
1.5
Details
The reason I gave Lowes my fence business is because they install carpet for an apartment complex that I own. I never had a problem with the carpet contractors. So I hired Lowes for a fence install. They sent a contractor (Hollywood fence). in short they did a horrible...
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Review
#1035908 Review #1035908 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Thier customer service and contractor
Reason of review
Bad quality
Loss
$1000
Tags
  • Fence Install
I just used Lowes to install my vinyl fence. Nothing was done correctly. This is just a very small example of the unprofessional way my fence was put up. Wrong fenced delivery twice and then on the installation day the wrong posts were delivered. The fence was not...
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Review
#942228 Review #942228 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Poor installation fence is not stable.
Loss
$2000
Preferred solution
Let the company propose a solution
1.7
Details
Hired Lowe's for fence installation. It took 2 months for them to install 60 feet of overpriced, cheap picket fencing and a couple of gates. Although the contract calls for Lowe's to clean up "all construction debris/waste", they informed me on the day of installation,...
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Review
#697260 Review #697260 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Overpriced add-ons
  • Bad customer service
Reason of review
Bad quality
Loss
$800
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts