State: New Jersey Product: Lowes Manager Clear all filters (8 of 292 reviews match)
filters
State:
City:
Show
Product:
1.0
Details
This branch was in Manchester, N. J. They sold me a refrigerator they didn't have in stock and weren't able to get for two weeks. I decided to deal with the inconvenience, but that was only the beginning. Long, long, long, long story short, I ended up screaming like a...
View full review
3 comments
Anonymous
#1407714

Home depot is no better. Read all about it at pissedconsumer.com.

View more comments
Review
#1152948 Review #1152948 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Read my review
Reason of review
All of the above
Loss
$1070
Preferred solution
Let the company propose a solution
This store is the worst!I will never spend another dollar in this store. I was kept waiting for more than 15 minutes to get help with 11 40lb bags of top soil (lifting onto cart and loaded into car). Had to ask for a manager before someone finally shows up. He puts the...
View full review
2 comments
Anonymous
#1281306

I spend two minutes looking for someone to assist me, and after I found him, another two minutes waiting until he fifinished socializing with his friend. It was about 9:20 am. Not too many people in this store at this time but they are just terrible with people

View more comments
Review
#834724 Review #834724 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service

Lowes in Mount Laurel, New Jersey - Carol Stream IL Lowe's

A friend and I went there to do a simple exchange for an air compressor that started leaking. It was a Saturday night and there were a bunch of young people working there all being very unprofessional. During the return process the clerk even asked us to go get the unit we were looking to exchange for even though there were employees walking all over the place. We went to go look and only found one floor model. When we told him we didn't want a floor model he looked at us like we were being ridiculous and didn't seem to believe us that there weren't other units because he sent an associate over there to look. So after a few jokes with his fellow employees and a phone call he told us that they had 3 in back but if we didn't want the floor model it would be awhile because the person in back was unloading a truck and that was more important than getting our item. The floor manager (I assume) was there as well and after we sat waiting for awhile she rudely asked "What are you two here for again?" we told her we had been waiting awhile for a compressor and she said "Oh" and walked away. There was a differently dressed gentleman walking back and forth while we waited who I assume was an upper level manager and even after 45 minutes of us waiting he didn't even acknowledge that we were there. At the back end of an entire hour the new customer service person got off a personal cell phone call and called the back for a minute- when she got off the phone she said there were none in back and that if we wanted an exchange we had to take their floor model. I asked what about the 3 in the system and she shrugged and said "must be wrong." ... Needing the unit we had no choice to take the floor model which motor case had a crack in it and looked like it was darkened in with permanent marker which leads me to believe that this unit might have been a return. When we left there was no "sorry for waiting for an hour" or anything they just stood around joking and acting like this was nothing out of the ordinary. I've never had a problem at Lowe's before and this was simply unbelievable
View full review
Review
#304224 Review #304224 is a subjective opinion of poster.
Service
Lowes Manager

Lowes products

Chinese junk, My wife complained that that kitchen facet was leaking, I tried several washers and that fixed it for a while. Then I decided to purchase a new one from Lowes and after 4hours of replacing the faucet it turns out the new one is just a bad if not worse than the old one. I will never set foot in that store again. When I spoke to the manager he told me he would give me a discount on a new faucet if I brought the othere one back. I can`t tell you how angry this makes nme.
View full review
3 comments
Anonymous
#424193

Let me guess, you bought the $39 special, right? Did the package say, 'Made In China'? Next.

Anonymous
#413159

I hope you realize that no matter where you go everything is made in China or some other overseas place. All you did was annoy the manager when you complained, he's probably glad you aren't coming back

Anonymous
#408804

I guess they will be closing the store without your business

View more comments (2)
Review
#287569 Review #287569 is a subjective opinion of poster.
Service
Lowes Manager
Lowes Manager: Both I and my wife are upset with your Toms River NJ store customer service desk people. Their attitudes are awful and insulting. We are both never walking into your stores ever again. A year ago, my wife was told she was *** and called 'a ***'...
View full review
17 comments
Anonymous
#701972

Hahahaha, just read this. Whoever wrote this is full of it and clearly an unhappy person in life!

View more comments
Review
#283671 Review #283671 is a subjective opinion of poster.
Service
Lowes Manager

Lowes sold me a fridge and a icemaker kit ice maker kit took over a month and lots of phone calls

I finaly got a manager that sent it out to me after they told me they would send it out four other times no comp no sorry and I had to pay the plumer to come back and hook it up and they would not deliver it next daay or for even two weeks if they brought it to my house and I am a jimmy johnson fan so I don't buy at home depo or any where else I may to re think that so for all you out there make note that lowes does not all ways do what they say they are going to do
View full review
1 comment
Anonymous
#223039

Does your keyboard have a period key? Also I suggest spellcheck.

Review
#211302 Review #211302 is a subjective opinion of poster.
Service
Lowes Manager
I had worked for Lowe's for seven years started: 2 months as CSA (03) 1 1/2 yrs as team lead (04) 3 yrs as dept. mgr. (04-07) 2 1/2 yrs as zone mgr. (07-10) As a zone manager (senior management) you are incharge of handling anywhere from 15-50 employees daily and...
View full review
12 comments
Anonymous
#1098231

this is so true, it is currently happening now . don't question any store manager or above or you will be retaliated on.

I have called regional HR and he just takes up for the store manager. I am keeping a journal of each day that I work and what happens because I have a feeling I am being pushed out.

View more comments
Review
#200806 Review #200806 is a subjective opinion of poster.
Service
Lowes Manager
I recently purchased a bathroom vanity from Lowe's and had to return it twice now for replacements because it was broken. Each time I went to exchange it I was treated like a criminal. I had my receipts, I was pleasant and understand these things get damaged in the...
View full review
4 comments
Anonymous
#131170

Well then dont go their during lunch hour. what do you expect.

you not the only one that get to eat. think about other humans :cry

View more comments
Review
#174428 Review #174428 is a subjective opinion of poster.
Service
Lowes Manager
Loss
$168

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts