State: New Jersey City: Mount Laurel Clear all filters (13 of 4762 reviews match)
filters
State:
City:
Product:
Show

Lowes in Mount Laurel, New Jersey - Still no roof, leaks possible mold building

we signed a contract on November 30, 2018 for a roof installation. Hurricane Michael left our roof damaged and leaking, and we went to Lowes with the assumption that we would get prompt and reliable service. here it is four months later and still no roof. We have heard many excuses as to why we have no roof, but enough is enough. your services lack reliability!
View full review
Review
#1498583 Review #1498583 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$10
Preferred solution
Let the company propose a solution

Lowes in Mount Laurel, New Jersey - Terrible help...................

2.8
Details
Just went to the Voorhees NJ store to pay my bill. service desk had 2 women working and one just sat on the phone doing nothing. I waited 12 minutes and walked out. the people behind me did the same. Get yourself a new manager to run the store. This wasnt the first time. Btw- not one manned checkout open-only the the help yourself at the end. Millions of dollars in store costs and not 1 person to take your money. Explain to me how that works in business?????????? bad business bad business bad business bad business bad business!!!!!!!!!!!!!!!!!!!!!!!!! How to run a business into the ground. time to go to the Home Depot!
View full review
Review
#938107 Review #938107 is a subjective opinion of poster.
Cons
  • Poor attitude of employees
Reason of review
Poor customer service
Loss
$20

Other Product Review

1.0
Details
Lowes needs to close all their stores and just walk away! Every aspect of lowes is horrible. Their products are inferior, and the management lies to their customers. People, please take your business elsewhere before you get invoved in a bad nightmare. Pissed in Aurora Colorado!
View full review
Review
#763236 Review #763236 is a subjective opinion of poster.
Reason of review
Poor customer service

Other Product Review

1.0
Details
Lowes is the worst company ive ever been associated with. People, save yourself a huge headache and take your business elsewhere !!! Former loyal customer
View full review
Review
#731863 Review #731863 is a subjective opinion of poster.
Reason of review
Poor customer service
We used Lowes.com to purchase a washer. The online purchase was easy enough, and the site eagerly took our $400. Not even 10 minutes later someone from the local store called to say they didn't have the item in stock and were canceling our order. No apology, no offer...
View full review
Review
#517246 Review #517246 is a subjective opinion of poster.
Purchased a whirlpool duette washer & dryer from Lowes approx 8 weeks ago. Delivery was a nightmare,dates changed 3 times before arriving 2 weeks late. Washer does not spin well, leaving clothes wet and dryer door will not stay locked, cycle will not start, clothes...
View full review
2 comments
Anonymous
#716931

Call customer care at 1-800-44LOWE'S and let them know- they'll help schedule whirlpool to look at it and even put in a product quality complaint if whirlpool won't fix it. In return, assign this complaint to whirlpool where it belongs!!

View more comments
Review
#444678 Review #444678 is a subjective opinion of poster.
Loss
$1400
Tags
  • Whirlpool at Lowes

Lowes in Mount Laurel, New Jersey - Carol Stream IL Lowe's

A friend and I went there to do a simple exchange for an air compressor that started leaking. It was a Saturday night and there were a bunch of young people working there all being very unprofessional. During the return process the clerk even asked us to go get the unit we were looking to exchange for even though there were employees walking all over the place. We went to go look and only found one floor model. When we told him we didn't want a floor model he looked at us like we were being ridiculous and didn't seem to believe us that there weren't other units because he sent an associate over there to look. So after a few jokes with his fellow employees and a phone call he told us that they had 3 in back but if we didn't want the floor model it would be awhile because the person in back was unloading a truck and that was more important than getting our item. The floor manager (I assume) was there as well and after we sat waiting for awhile she rudely asked "What are you two here for again?" we told her we had been waiting awhile for a compressor and she said "Oh" and walked away. There was a differently dressed gentleman walking back and forth while we waited who I assume was an upper level manager and even after 45 minutes of us waiting he didn't even acknowledge that we were there. At the back end of an entire hour the new customer service person got off a personal cell phone call and called the back for a minute- when she got off the phone she said there were none in back and that if we wanted an exchange we had to take their floor model. I asked what about the 3 in the system and she shrugged and said "must be wrong." ... Needing the unit we had no choice to take the floor model which motor case had a crack in it and looked like it was darkened in with permanent marker which leads me to believe that this unit might have been a return. When we left there was no "sorry for waiting for an hour" or anything they just stood around joking and acting like this was nothing out of the ordinary. I've never had a problem at Lowe's before and this was simply unbelievable
View full review
Review
#304224 Review #304224 is a subjective opinion of poster.
I've been remodeling my home now for about 1 1/2 years. So as one would figure I have purchased several items over the course of time. At one time I thought highly of Lowe's and felt they put there customers first. My past few experiences with Lowe's is about as...
View full review
Review
#296162 Review #296162 is a subjective opinion of poster.

Lowes and GEMB

I have maintained a credit account with Lowes (GEMoney) for couple of years. I had my credit limit cut by GE (Lowes) by half. My account was uptodate-after having this done I paid off my account. I advised them I was closing my account by email. Three days later I got a letter explaining they were closing my account. The reason stated that I had other accounts that were deliquent. Whats that got to do with Lowes. Especially after paying them off. If you pay off your account is a bad thing. Where is the logic? Lowes should look at their arrangement with GEMB because it is costing them customers. Without customers they have no business.
View full review
Review
#288784 Review #288784 is a subjective opinion of poster.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
I Purchaed carpet and tile from Lowes and paid it off. About 6 to 9 months later they sent me a bill for $100. I sent the bill back and explained they had a clerical error. They kept sending me bills increasing the amount that they claimed I owed. I refused to pay...
View full review
1 comment
jo69guy
#284104

You are dealing with GE Money Bank, who handles the Lowe's credit cards. They seem to be notorious for losing payments and payoffs.

Review
#231495 Review #231495 is a subjective opinion of poster.