(19 of 4838 reviews match)
Latest review first
Lowes in Newark, New Jersey - Lowe's poor store assistance and customer service
Poor advice from Lowe's sales force leaves me with garage door that doesn't fit my house. They will not take return of product. They won't even order me the 2 correct partial panels that I need. I contacted their customer service dept. a week ago and they referred me to a third party that is basically telling me, don't call us, we'll call you. When I contacted the garage door maufacturer Amarr, they told me Lowe's can order the the 2 needed panels themselves. Why is it so difficult to assist an honest customer. My door is open to criminals and racoons for a week and a 1/2 because they don't help at all!
This past weekend on Saturday 8/11/11 I visited the Lowe's store at 20 International Drive South in Flanders, NJ 07836. I wanted to purchase a new garage door, and told an associate my door was 9 feet wide and they showed me an Amarr door model 500 (#101073 9 x 7)...
This is lack of installers from Lowes!
I purchased a dishwasher on line and called to make sure it would be installed. I was told they would and they came the next day with the new dishwasher. I then found out they were not going to install it as I did not purchase in the store and sign a contract. That was not told to me. After numerous calls to the manager of appliances I went to the store. They could not find my order (although I showed it to them on my iphone) and the appliance manager was not to be found. After 2 unsatisfying hours I left. I still have the dishwasher in my kitchen in a box
Lowes in Newark, New Jersey - Lowe's delivery no show
I ordered a whirlpool washer 3 weeks ago and they still haven't delivered it yet. I contacted the North Bergen Lowe's and the delivery dept doesnt even pick up the phone. So I spoke with the operator who told me it wasn't in stock yet and they were waiting for the washer. I called back again and another worker told me it was scheduled to be delivered tomorrow. Who are they kidding? They are liars and do not have any respect for their customers. I am very disappointed at Lowe's. I cancelled my order and if they don't credit the full amount I'm getting a lawyer. They just lost another customer.
LOWES coupon RIP OFF
LOWES rips off consumers who use coupons. They hate to see you save money. After 4 attempts I refuse to shop here anymore. Each time I go to the customer service desk...more arguments to get something corrected which is legally mine...they add the price of a coupon to your order instead of deducting. They refuse to use manufacturer coupons with a LOWES 10 % off coupon. It is such a rip off...they do everything to discourage you from savings $$. I had ten dollars in Scotts coupons which they refused to honor...I went to home depot and had no problems. I am now a HOME Depot customer and refuse to spend any money at Lowes.
LOWES rips you off with coupons
After four times being ripped off by LOWES I refuse to go to this store anymore. I had 2 - $5.00 coupons for Scotts turf builder. First I was told I could not use..then the supervisor which I had the cashier call said it was fine to use as I had 2 of the product. So the cashier rang up and the coupons did not come off...I had to go to the customer service desk. Warning watch your receipt at LOWES - they rip you off with coupons...then you have to be inconvienced and go to the customer service desk to correct....which they do reluctantly. I refuse to shop here anymore....go to Home Depot or any other hardward store....stay away from Lowes....the biggest rip off store going.
Lowes in Newark, New Jersey - Joseph saberi i emailed about him and to date no response
i emailed about a district manager about month ago and to date , no response on wht had happened. i like to no why i didnt get a response, cuz he is a lousy district manager with no ways of talking to a consumer who has purchased thousands of dollars from lowes. i would like a response asap it was about a fense i had a contract for and all expunged from computer as i have asked for after measuring for a fene and making a contract it was denied by a phone call saying couldnt do it cuz i had an ing pool that a salesman overlooked
Lowes in Newark, New Jersey - Dishwasher purchase
I bought a dishwasher from Lowes.com. I made the purchase over the phone after viewing it online and paid by creditcard 3 days ago. I still have not been contacted with any delivery schedule! I have been put on hold by the store waiting for a manager for more than 20 minutes and hung up. I called the Lowes.com number 4 times today and gave up after waiting mre than 30 minutes for anyone just to answer the phone!! How does this company stay in buisness? How do they sell anything if they don't bother to answer the phone?
Lowes in Newark, New Jersey - Lied, lied lied
we purchase a refrigerator at the mt. olive nj store and was told it would be delivered next day and someone would notify us by 9:00pm that evening. i had to call the store at 9:45 to confirm delivery and was told between 8:00 and 12:00 it would be there. of course that never happened and was told they tried to call(lie) and it would be there at 5:00pm. who is going to replace lost food. not them. never will i set foot in lowe's or even recomend that store. home depot winner.
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