State: New Mexico City: Albuquerque Product: Lowes Cashier Clear all filters (2 of 78 reviews match)
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Lowes in Albuquerque, New Mexico - Surly cashier

For the second time in just a few weeks I recieved absolutely horrible customer service from the store at 3500 Nm 528 NW, in Albuquerque, NM. The cashier would not even speak to me as I checked out my purchases and would merely give me a dirty look and point. I did confirm finally that this person was capable of actual speech, when she barked at me to turn a product around so she could scan it. It took me a few moments to realize that the cause of this person's animosity was racism. Absolutley despicable. I won't be back.
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4 comments
KevinRichards
#1043664

They are there to work, not to hold a conversation with someone who is lonely because they have no friends, you want a conversation with someone change your snotty attitude.

Anonymous
#1042946

Let me guess, you are white she was "other"

Anonymous
#1042861

Really? I doubt it was racism...some people just have terrible customer service

KevinRichards
#1043666
@Anonymous

Black people often have the habit of playing the race card when things don't go their way. This one is no different. Sometime they want special treatment or break the rules and accuse the cop, teacher of being racist for taking action.

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Review
#708748 Review #708748 is a subjective opinion of poster.
Service
Lowes Cashier
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes in Albuquerque, New Mexico - Refusal of cashier to give the 10% per your policy

I bought an air conditioner and motor from you with proof that another store had the same one at a cheaper price. The department head was nice, authorized the discount, when I took it to the cashier, she was haughty, and refused to give me the 10%, After some argument, pointing out the sign on the wall, and the print on the receipt, I finally got it. I this standard?, what gives? Is the policy just lip service? I appreciate the the discount, but I would like to get it without the hassle at the cashiers station. Thank you for your attention.
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6 comments
Anonymous
#297219

Have you ever thought of asking to speak to the manager. A problem will often be fixed on the spot (and more then likely gotten you a deeper discount) and the manager would have known that the casheir was not holding to policie. Complaining on a forum will only vent anger but not fix the problem.

Anonymous
#1357000
@comen sense

There is no managers. You have to phone Pakistani for satisfaction and 3 hours on hold and then they hang up on your sorry ***. Lols

Anonymous
#297218

Have you ever thought of asking to speak to the manager. A problem will often be fixed on the spot (and more then likely gotten you a deeper discount) and the manager would have known that the casheir was not holding to policie. Complaining on a forum will only vent anger but not fix the problem.

Anonymous
#292169

I just realized my last comment was COMPLETELY REEETARDED.

Also in regards to Emily, Lowe's is the only one that actually matches the price and gives you 10% off that list price, whereas BestBuy and most other retailers only give 10% of the DIFFERENCE as the discount.

Anonymous
#290745

Contact the Federal Trade Commission and file a complaint about false advertising. Complaints can be filed online at www.ftc.gov. You won't get a response right away but the more people who file the better record they'll have to file charges.

Anonymous
#284315

I've found this little discount to be a sham. Lowe's and Best Buy both guarantee lowest prices and price matching, but I've found that to be the biggest hassle ever.

Lowe's went round and round with me and finally gave me 10%.

Best Buy flat out refused. I had proof of a lower price on a washer and dryer, and they told me they had never sold that washer and dryer for that low and never would.

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Review
#236768 Review #236768 is a subjective opinion of poster.
Service
Lowes Cashier

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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