Lowes Cashier Reviews in Albuquerque, New Mexico
(2 of 78 reviews match)
Lowes in Albuquerque, New Mexico - Surly cashier
For the second time in just a few weeks I recieved absolutely horrible customer service from the store at 3500 Nm 528 NW, in Albuquerque, NM. The cashier would not even speak to me as I checked out my purchases and would merely give me a dirty look and point. I did confirm finally that this person was capable of actual speech, when she barked at me to turn a product around so she could scan it. It took me a few moments to realize that the cause of this person's animosity was racism. Absolutley despicable. I won't be back.
Reason of review
Poor customer service
Let the company propose a solution
Lowes in Albuquerque, New Mexico - Refusal of cashier to give the 10% per your policy
I bought an air conditioner and motor from you with proof that another store had the same one at a cheaper price. The department head was nice, authorized the discount, when I took it to the cashier, she was haughty, and refused to give me the 10%, After some argument, pointing out the sign on the wall, and the print on the receipt, I finally got it. I this standard?, what gives? Is the policy just lip service? I appreciate the the discount, but I would like to get it without the hassle at the cashiers station. Thank you for your attention.
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