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Lowes in Amherst, New York - Terrible

1.0
Details
I applied for credit back in May and was approved for 240000 to do siding and roofing. They installed my roof in July and they removed all gutters and some of the siding when they installed the roof. today is August 22 they still didn’t schedule siding installation, every time it rains water is going through some of my windows and walls. I left so many messages with no answer. I just don’t know what to do or where to complain.
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Review
#1631907 Review #1631907 is a subjective opinion of poster.
Reason of review
Installation of roof and siding
Preferred solution
Install my siding ASAP, and fix all the damages from water leaks

Lowes in Amherst, New York - Project worth $24K

1.0
Details
Terrible experience! Ordered roof and siding. Everything was delivered 2 months ago. No appointment is scheduled for installation yet! Nobody answers the call! Left so many voicemails to subcontractor! Nothing! We are paying $24 000! For what????
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Review
#1631894 Review #1631894 is a subjective opinion of poster.
Cons
  • Terrible service
  • Lack of communication
Reason of review
Poor customer service
Loss
$24000
1.0
Details
Dear Lowes Management at 0530, You are the worst supposed “leaders” I have ever had. Which is to say, you aren’t leaders. You are vindictive, spiteful, hypocritical, and hyper critical. You don’t support your team. Because you don’t have a team. You are dictators...
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Review
#1616960 Review #1616960 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution
1.3
Details
Ordered a refrigerator on 7/25- delivery was scheduled for 8/5/2019 only to be called on a Sunday 8/4 that it was damaged, (which as not) because I went to the store directly and was told that it was out of stock completely. They also hung the phone up. Their customer...
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2 comments
FreezingCrane
#1729421

Do not waste your time with Lowe’s. Everything about them is a waste of time & money. Worst consumer experience ever ... in every aspect. This company is doomed. I get the imp...

Review
#1613215 Review #1613215 is a subjective opinion of poster.
Cons
  • Dont care about you once they have your money
  • Purchasing an item that was not in stock
Reason of review
Problem with delivery
Tags
  • Customer Service Information

Lowes in Staten Island, New York - Three day job has turned into a three month nightmare

1.4
Details
Lowes - Three day job has turned into a three month nightmare
Update I was sent an email on July 12 , telling me that they We’re ordering materials to Finish the job and that someone will get back to me. I have since spoken to someone in executive offices. I also asked them not to send the same people to correct the matter since they have now been here 3/4 times. I have also sent them new pics of the drip Vinyl coming of the roofs edge. 3 day job now in its third month I have not been told when they will correct anything. At what point do I go to small claims court?
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Review
#1607267 Review #1607267 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
1.0
Details
Today !! Been in without fridge with this heat since Saturday , and kids in the house !! They didn’t solve my problem
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1 comment
Anonymous
#1716518

Do you have an invoice showing a delivery was set up with a date for delivery? Did you set up a date when you called them? Don't assume things are going to happen. Check the p...

Review
#1584171 Review #1584171 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$200
Preferred solution
Price reduction
1.0
Details
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
After several attempts to speak to someone at Lowe’s I reached someone. Contractors came back put up some of the soffit and lleft. They left part of the soffit undone, Soon after with the first strong wind the drop vinyl on the edge of the roof started flying off. They...
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Review
#1573369 Review #1573369 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Price reduction
Tags
  • Buyer Beware Go Elsewhere
This is an outright scam. I purchased your paint and was given my receipt and instructions on how to go online and claim a rebate. I went to the website, entered all of the information step by step; in fact it would not let me move forward to the next step until I...
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2 comments
Anonymous
#1716664

Same problem. I just got my reject letter in the mail. What a scam...

Review
#1560891 Review #1560891 is a subjective opinion of poster.
Reason of review
rebate scam
Loss
$15
Preferred solution
Let the company propose a solution

Lowes in Staten Island, New York - Bad service

2.2
Details
Paid close to 19,000. For roofing, gutters, soffits and fasia. Start date was changed a three day job turn into 3 weeks. They didn’t finish . Left holes where they weren’t any before didn’t do the soffits, put in 3 gutters. They were schedule to do 4. Took piece of the outside trim off and didn’t replace. Came back still only did part of the soffits patched up one hole left another with left over vinyl. Customer service sucks. Says same people have to come back because they were contracted. I told them they had a chance to correct issues. Drip vinyl installed around the edge of the roof was not nailed. Falling off when it’s windy what do I ? Took loan against pension for this I paid cash.
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Review
#1547769 Review #1547769 is a subjective opinion of poster.
Reason of review
Order processing issue

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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Lowes Questions

Lowes in Auburn, New York - Lost wages comp.

2.5
Details
I got 3 different install times and dates from Lowe ref. the purchase and installation of a double oven. I was offered $90.00 because of lost time (12 hours total) I talked to our lawyer (he lives across the street) He said to go back to Lowes and ask for at least the min. wage for NY state( $9.70 per hour) I called Lowes Corp, and got a what call a "BS" (basic standard) reply have my lawyer call Lowes law dept. I will never purchase a major appliance or have a big project from Lowes again. We have a Home Depot in town. I will not recommend Lowes for anything major.
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Review
#1423947 Review #1423947 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$116