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Longo island Lowe’s Gemini flooring | Lowes review from Islip, New York

2.7
Details
Longo island Lowe’s Gemini flooring - Lowes review
Longo island Lowe’s Gemini flooring - Lowes review
Longo island Lowe’s Gemini flooring - Lowes review
Longo island Lowe’s Gemini flooring - Lowes review
Lowes uses Gemini flooring for there flooring installation. Fact Helpers are not background checked so you dont know whos in your house . Horrible craftsmanship months to get it fixed. Do yourself a favor go elsewhere for your flooring
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Review
#1761819 Review #1761819 is a subjective opinion of poster.
Pros
  • Good quality product
Cons
  • Ignorant employees
  • Poor communication
  • Customer service stinks no body can make a decision
Reason of review
Bad quality
Tags
  • Gemini Flooring

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
This has been a complete *** show. Went to the store and ordered a fridge on the order of several thousand dollars. First time delivery--damaged. It had to be returned. The drivers noticed it, not me. It has been an absolute nightmare trying to get them to return with...
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1 comment
Anonymous
#1788689

Have you ever stopped to think that they don't have a lot of $3,000 refrigerators sitting around the store in stock. Having sold appliances my guess is that the delay is the manufacturer isn't delivering to them when expected.

I'll even speculate further and guess the refrigerator is made by one of the Korean manufacturers.

If their US warehouses are out of stock you'll be waiting for the next boat load to come from Korea. Unfortunately they aren't very good about communicating these delays to the stores.

Review
#1729077 Review #1729077 is a subjective opinion of poster.
Service
Lowes Delivery Service
Pros
  • I also bought a snowblower--used the lowes rental truck
Cons
  • Delivery service is horrible
Reason of review
Problem with delivery
Preferred solution
Get a different delivery service
Tags
  • Move It Yourself If Possible
2.1
Details

Update by user Oct 16, 2019

I did write Lowe's to see if they would respond to my email and didn't. I then went to the BBB. I filed a complaint with them and I did receive a letter saying that they are looking into this matter.

Original review posted by user Sep 16, 2019

I purchase a Samsung French Door fridge on 9/29/17. I received it on...
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Review
#1655237 Review #1655237 is a subjective opinion of poster.
Product
Samsung Electronics Refrigerator
Pros
  • Pricing
  • Some of the staff
Cons
  • Lack of customer service
  • Stressed me out for months
Reason of review
Warranty issue
Loss
$1100
Preferred solution
replacement for a new fridge.
Tags
  • French Door
1.5
Details

Update by user Sep 13, 2019

Oh and don't expect anyone to call you back about your problem.

Original review posted by user Sep 13, 2019

I had one window priced out at $1000 on June 27th 2019. Paid in full and as of Sept. 1st 2019 no call no window. But they have my money. I had a contract that said all work would be done no later then Aug....
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Review
#1652662 Review #1652662 is a subjective opinion of poster.
Service
Lowes Remodeling
Cons
  • Anything to do with lowes
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Lowes Auburn NY

Lowe’s Long Island Flooring | Lowes review from Brooklyn, New York

1.0
Details
Lowe’s subcontractor Gemini Flooring Over measure so they can get more money they don’t follow up with customers until the customers call corporate they don’t request the right material putting your project on hold for weeks very crooked company and Lowe’s sweeps the problems under the rug
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Review
#1645853 Review #1645853 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
Poor customer service
Preferred solution
Go elsewhere
3.5
Details
Last year,Nov.17, I signed a sales contract with a former sales representative for Lowe's ,John Polk(since retired) to purchase 3 white hopper basement units for $1443.52.They were to be installed by installers from Dean Construction(Elmira, NY) once the windows...
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Review
#1642625 Review #1642625 is a subjective opinion of poster.
Pros
  • Quality of products and wide selection
Cons
  • Delivery issues limited customer review inquiry
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Terrible | Lowes review from Amherst, New York

1.0
Details
I applied for credit back in May and was approved for 240000 to do siding and roofing. They installed my roof in July and they removed all gutters and some of the siding when they installed the roof. today is August 22 they still didn’t schedule siding installation, every time it rains water is going through some of my windows and walls. I left so many messages with no answer. I just don’t know what to do or where to complain.
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1 comment
Anonymous
#1737146

What does being approved for 240000 worth of credit have to do with your complaint? Have you contacted your cities building department that issued the building permit? Getting them involved may put pressure on Lowes to get something done.

Review
#1631907 Review #1631907 is a subjective opinion of poster.
Service
Lowes Siding Installation
Reason of review
Installation of roof and siding
Preferred solution
Install my siding ASAP, and fix all the damages from water leaks

Project worth $24K | Lowes review from Amherst, New York

1.0
Details
Terrible experience! Ordered roof and siding. Everything was delivered 2 months ago. No appointment is scheduled for installation yet! Nobody answers the call! Left so many voicemails to subcontractor! Nothing! We are paying $24 000! For what????
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1 comment
Anonymous
#1737149

It's odd that the next post has problems with the same store but the food is finished but the siding isn't going anywhere. Are you making multiple posts?

Review
#1631894 Review #1631894 is a subjective opinion of poster.
Service
Lowes Siding Installation
Cons
  • Terrible service
  • Lack of communication
Reason of review
Poor customer service
Loss
$24000
1.0
Details
Dear Lowes Management at 0530, You are the worst supposed “leaders” I have ever had. Which is to say, you aren’t leaders. You are vindictive, spiteful, hypocritical, and hyper critical. You don’t support your team. Because you don’t have a team. You are dictators...
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Review
#1616960 Review #1616960 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Website:
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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Lowes Questions

Refrigerator not delivered on due date | Lowes review from Brooklyn, New York

1.3
Details
Ordered a refrigerator on 7/25- delivery was scheduled for 8/5/2019 only to be called on a Sunday 8/4 that it was damaged, (which as not) because I went to the store directly and was told that it was out of stock completely. They also hung the phone up. Their customer care stinks.
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2 comments
Cristo
#1729421

Do not waste your time with Lowe’s. Everything about them is a waste of time & money.

Worst consumer experience ever ... in every aspect.

This company is doomed. I get the impression that management has no control & the employees & delivery are running a racket.

Anonymous
#1729542
@Cristo

I totally agree.I got screwed there also!

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Review
#1613215 Review #1613215 is a subjective opinion of poster.
Service
Lowes Shipping Service
Cons
  • Dont care about you once they have your money
  • Purchasing an item that was not in stock
Reason of review
Problem with delivery
Tags
  • Customer Service Information