State: New York City: Brooklyn Product: Lowes Delivery Service Clear all filters (1 of 324 reviews match)
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Lowes in Brooklyn, New York - Delivery is horrible

1.0
Details
I ordered a washer and dryer. I was told of a delivery date 2 weeks away. They confirmed delivery the night before the delivery date and gave me a window between 3 and 5 pm. At 6.30 pm on the day of the delivery, I got a message that they had a flat tire and they rescheduled delivery for the next day. The next day, I get a call at 6 am from jersey city store that the driver will be calling me at some point today to schedule the delivery. I inform them that the building does not allow deliver after 5 pm (which I had informed them earlier on many occasions). I call every 2 hrs to see what the status of my delivery is, I am told they will be contacting me shortly, this goes on till the end of the day. No delivery I had to cancel the people that I had asked to come to install the washer/dryer.Then I get an e mail that the washer/dryer has already been delivered (when it has not been delivered). Horrible people, horrible customer service and horrible delivery. Will never order from them again.
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Review
#797667 Review #797667 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Lousy service after the sale
Reason of review
Problem with delivery

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts