State: New York City: Buffalo Clear all filters (12 of 4788 reviews match)
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Lowes Delivery and follow up SUCKS!!

1.5
Details
Lowes Sucks, ...have been trying to have a dryer delivered multiple times, no calls when they cancel the order, reordered twice , rescheduled twice....no calls, no one picks up customer care line..LOWES SUCKS!!! {{Redacted}}
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Review
#1143731 Review #1143731 is a subjective opinion of poster.
Cons
  • No customer service
Reason of review
Problem with delivery
2.6
Details
LOWES DON'T KNOWS
On Nov. 30 I did a search for and electric meat smoker. The browser came up with several. One at Lowe.s was marked $79.00, 51% off. So I go to order it and the price when ordering was $169.00. quite a difference. I called lowes and talked to a Hay;den. He just said it...
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Review
#1141269 Review #1141269 is a subjective opinion of poster.
Cons
  • Wasting my time trying to spend 80 dollars
Reason of review
Pricing issue
Loss
$90
Preferred solution
Price reduction
Tags
  • Lowes terrible customer service

Lowes Delivery Service Review

3.2
Details
Bought some outdoor furniture. Supposed to be delivered on a Sunday morning. They showed up around 2:00 with half the order. We paid extra to have the furniture assembled. Came unassembled.
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Review
#852513 Review #852513 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
2.3
Details
I purchased a Weber 4burner gas grill and explained in full detail what needed to be done so I could connect the grill to the gas line from my house. They Totally ignored my instructions did the reverse and when the grill was delivered and the connections did not work...
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2 comments
Anonymous
#1006982

What are you even complaining about?? The grill can only be ordered with Weber's hardware options.

For liability reasons, it can only be assembled per the manufacturer's instructions. If there is a need to customize the hookup to the gas line, that IS the consumer's risk and responsibility. Porch.com to find an installer, if you were not planning on diy.

Lowe's would only hook it up if you have prepared a hookup that it will hook to. lol

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Review
#664372 Review #664372 is a subjective opinion of poster.
Reason of review
Poor customer service

Online Order Review

1.8
Details
Website descriptions and photos are inaccurate. Received wrong items on 2 orders in a row. Their response? TAKE IT BACK TO THE STORE YOURSELF.
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Review
#644910 Review #644910 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Today we had to pick out items for our new kitchen remodel and had to take our 5 lb toy poodle with us because of the contractors in the house. It was a sub zero day so we couldn't very well leave the dog in the car, and instead carried him into our neighborhood Lowes....
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6 comments
Anonymous
#958702

MizMolly, ALL Lowe's have posted on the front door as you enter "NO PETS ALLOWED. SERVICE SOGS ONLY." The fact you think pets are "welcomed" in Jacksonville means no one is enforcing the rule. When I see a dog in a cart where I work, I walk the other way.

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Review
#599939 Review #599939 is a subjective opinion of poster.
Pros
  • Product
Reason of review
Poor customer service
Preferred solution
Be aware of your customer's individual needs

Unprofessional Service Review

Very Unprofessional Store on Maple transit does not know how to install carpet. Never followed through with customer and very disappointed in the product.
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Review
#524190 Review #524190 is a subjective opinion of poster.
Had an home addition added on for more room, and wanted a ceiling fan mounted by an electrician who was doing work for us. The fan looked great and worked great for about a year, then this ticking noise started and it kept getting louder and louder, till finally we...
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6 comments
Anonymous
#1138098

I installed four fans last year. Two of them are now ticking. Glad I found this info as I won't now waste a Lot of time trying to figure out what's causing the ticking.

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Review
#340264 Review #340264 is a subjective opinion of poster.
Loss
$199
Lowes in Williamsville NY provided an inferior product (Masonite) rather than the Reliabilt door purchased. The difference being the warranty. Reliabilt comes with a full and inclusive warranty and Masonite comes with a minimal warranty and excludes glass coverage,...
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10 comments
Anonymous
#1288682

We special ordered Reliabilt interior doors, we were told they were solid wood, NOT! Particle board and laminated.

Now the laminate is bubbling and delaminating. Would not recommend this product!

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Review
#299435 Review #299435 is a subjective opinion of poster.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions

Lowes in Buffalo, New York - Vetran denied vetrans 10% discount

In the past I have recieved a vetrans discount on purchases at Lowes. I am a Korean War veteran and have a card showing my service. Lowes now refuses to honer my service as I do not have a card with my picture. I have not used V.A. Medical benefits, so can't get a picture I.D from the V.A. Other vets I know use V.A. medical benefits, have a V.A. picture I.D and get the 10% Lowes discount. I feel Lowes is discriminating agaist me and dishonering my 4 years of military service.
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10 comments
Anonymous
#206438

SSG

THANK YOU 8)

Anonymous
#206436

You want to know what vets have done? How about keeping you from being forced to speak German, Japanese, Chinese, Russian and now Arabic. I am a first generation white American male of German descent. I am not a German-American I am an American and proud of it. Maybe you should sit down with a war vet and just shut your trap and listen to what they endured while fighting to protect your freedom. I'll bet you would have a hard time lasting 24 hours without your air conditioning.

War does not determine who is wrong or right only who is left. I thank this gentleman and others like him for putting his life on the line for me. No I am not a veteran.

You need a *** picture ID? Look at the drivers license and match the name. Duh how *** do you have to be? Your credit card does not have your photo but they take that and it is for the entire amount of the purchase and sometimes they ask for ID to match the names.

Anonymous
#162426

I agree with ???. What the *** does being an animal doctor have to do with getting 10% fertilizer?

Anonymous
#159791

What makes so many veterans feel they are entitled to a discount?

So people like you can make comments like this! We gave and some gave all. What did you do *** to have the right to make that comment?

Anonymous
#157807

I worked at Home Depot for a brief period of time and Military were supposed to have picture ID to be entitled to their discount. I didn't care, If I was asked for a military discount I gave it. NO QUESTIONS ASKED.

Anonymous
#157710

"KUDOS TO SSG"

Anonymous
#157707

REPLY TO ??? WHO POSTED A COMMENT ON 06/25/10 @ 01:12

"F--- O--

Anonymous
#157651

??? sounds like one of those who hasn't had the opportunity and priveledge to serve their country and therefore just doesn't get it.

Anonymous
#157645

Veterans do not feel they are "entitled" to a discount. Stores offer the discount.

When the discount is offered it should be clear on how and when they will honor it. Most veterans I know, and I know a lot, will comply with the requirements.

The veterans complaint is that the store has changed their policy, which they have the right to do. My recommendation is that if he served 4 years and is an honorable discharge he should be able to get a military ID.

Anonymous
#157556

What makes so many veterans feel they are entitled to a discount?

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Review
#186826 Review #186826 is a subjective opinion of poster.