State: New York City: Highland Product: Lowes Replacement Clear all filters (1 of 40 reviews match)
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I tried to get a Kobalt 25' tape measure replaced because it would not retract. Lowes told me to go to manufacturer for replacement. The package stated "LIFETIME HASSLE-FREE GUARANTEE.You should never have a problem with your Kobalt tools. However,if you do,...
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50 comments
UncoveredSwift
#1758311

You have no idea how many of these incidents I have had to endure. Then if they return to your card as a return now its a solo purchase and you will be hit with 24.99% apr because your next payment wont go to pay that exact purchase off.

Your payments go to promotional purchases first. So if this originally was with a large purchase that fell into 0 apr for 12 or 24 months now your screwd. They arent supposed to treat these as returns or anything involving a transaction to your account. You should be able to swap and go if they want a reciept whatever to determine if its still covered but should be a one for one exchange.

Everytime its something and the old OH Kobalt just changed their policies recently. So when were we alerted?

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#256060 Review #256060 is a subjective opinion of poster.
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Lowes Replacement
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$10

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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