Lowes Customer Care Reviews in Latham, New York
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Lowes in Latham, New York - False Advertisement
Lowes had totes on sale. I bought a total of 24 & was able to get free shipping because it was over $50. A couple days later, I get an email that my order was cancelled. I called the 800 # & wasted 30 minutes talking to Carla who assured me that my order was NOT cancelled & my items would be shipped. I call today & was told that in fact my order was cancelled due to a pricing glitch on their website & they won't honor the promotion that they were running. Horrible, horrible customer service!! I will NEVER shop at Lowes again & we have alot of home improvements in our near future - HOME DEPOT it is!
Lowes Customer Care
Reason of review
Poor customer service
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