Seller: Lowes State: New York Product: Lowes Customer Care Clear all filters (0 of 460 reviews match)
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2.8
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Lowes - Lowe's Bait and switch-Troy-Bilt Storm 2410 24-in Two-stage Gas Snow Blower
Lowes - Lowe's Bait and switch-Troy-Bilt Storm 2410 24-in Two-stage Gas Snow Blower
Lowes You all lie and are now trying to bait and switch me to this sell me CRAFTSMAN 600 24-in Two-stage Gas Snow Blower Self-propelled I order a Troy-Bilt Storm 2410 24-in Two-stage Gas Snow Blower Self-propelled go a notice it was going to be delivered on 12/06/2018...
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3 comments
Anonymous
#1617997

same as the other anon's. they could've just cancelled your order since they were sold out.

at least they offered a comparable product (which they come from the SAME manufacturer) and match the price. which is like a difference of $200!

you know how much money they lost? yet still, they did that to satisfy customers

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Review
#1412530 Review #1412530 is a subjective opinion of poster.
Service
Lowes Customer Care
Pros
  • Website pricing
  • Troy-bilt storm 2410 24-in two-stage gas snow blower
Cons
  • Bait and switch
Reason of review
I was lied to in a bait and switched
Tags
  • Bait And Switched
2.3
Details
Early in oct my mother went in to buy a gas stove and a refrigerator. The salesman told her a service man would contact her in 2 days to make sure he could hook up her range. It has copper tubing. Two weeks later I went back to the store Front street Binghamton and...
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1 comment
Anonymous
#1595460

Rather than going through a store that subcontracts their delivery and installation you would be better off going through and appliance store that employs their own delivery and installation personnel. The length of time it is taking to find out if they can even install the stove should give you an idea if how the delivery and installation will go if you do make the purchase there.

Review
#1397540 Review #1397540 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Long wait time
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Installation And Product Issues

Lowes in Clifton Park, New York - Absolutely terrible

Took 3 weeks longer than they were supposed to and it was the wrong carpet. Bunch of *** work there. The process to even talk to someone was awful. DONT EVER DEAL WITH THESE IDIOTS!!!!!
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Review
#1396853 Review #1396853 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
2.8
Details
Shopping in Williamsville for the 24 time this summer I was helped by a man that was more interested that he was done with his shift in 20 min than to help me. 3 times he mentioned that his was shift was done in 2o min. He eventually told me to put my gloves on so we...
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1 comment
Anonymous
#1541535

I will never do business with Lowe’s again sorry this happened

Review
#1331761 Review #1331761 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
1.5
Details
I would like to say this was the worse experience and I would never deal with Lowe’s, Home Depot or any of these for a project like this. First I did not buy top of the line cabinets because i do not plan on staying at my house for long. So I was not offered feee...
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1 comment
Anonymous
#1536990

They can't give free delivery on everything. Consider the time, gas, and expenses they put into delivery trucks.

Coming soon will be a change in policy completely.

There will be no free delivery for anyone or anything. Flat fee on all orders.

Review
#1318063 Review #1318063 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
2.1
Details
Sept. 17, 20176. I purchased a Husqvarna lawn tractor. It currently has 35.5 hours. This afternoon I could not get it to start. It will crank, just wont turn over. Ran the battey down and put the battery pack to it. Still wont start. I called the 888 number. The lady...
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2 comments
Anonymous
#1499061

why would you think Lowe's has a service department?

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Review
#1278390 Review #1278390 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Very frustrated and done with lowes
Reason of review
Warranty issue
Loss
$1800
Preferred solution
Let the company propose a solution
Tags
  • Lawn Tractor Warranty Non Service
1.0
Details
My husband who is a Vet was declined the Vet discount yesterday, because he was NOT registered in the Rome store. He has the card all the info. I can't believe it!! We have done business with this company ever since the Vet Cards came in to view. We shop @ the...
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2 comments
Anonymous
#1484322

Well if you choose to go to a different retailer, you don't get a discount period.Now what may not of be explained to you, is your Vet status needs to registered, it takes 30 seconds at any customer service terminal.The reason is to speed the check out process for the3 customer, before you had to wait for a manager to give a price based over ride. Now it is automatic.Stores are now, required to not allow at register overrides.

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Review
#1259719 Review #1259719 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Vet card not honored
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Was unable to find anyone to help,but, then a gentleman asked if he could help me!First time this has happened as I was in your store 2 times before, and could find no one to help. His employee tag showed his name was Michael and he knew exactly how to locate what I...
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Review
#1140586 Review #1140586 is a subjective opinion of poster.
Service
Lowes Customer Care
Pros
  • Excellent staff member
Reason of review
Good customer service
1.0
Details
We shop at Lowes a lot. We spend on average around $2000 a year at the Medford, Long Island store, #1189. Yesterday 11/18/17, THE LAST SATURDAY BEFORE THANKSGIVING, I went to Lowes store #1189 to purchase 3 plumbing parts at 11:36 AM. My first problem was their...
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2 comments
Anonymous
#1393938

"incompetent

In my experience, people who use this word usually have little to no REAL self-esteem. They're very unhappy and have no problem spreading that to anyone around them including family members who for economic reasons are sticking with you.

Other family members typically hope you don't show up to family affairs knowing your presence is like a wet blanket.

"Preferred solution: Front End Manager TERMINATED!!! FOR $500 worth of aggravation..

I didn't like: Incompetence."

So you would want a person to lose their job because you don't like incompetence. Golf Foxtrot Oscar Hotel With that noise.

Please keep your dark cloud self and home and remember there's a pill that can help with your condition. Just check with your doctor to see if your heart(if you have one) is healthy enough.

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Review
#1133894 Review #1133894 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Incompetence
Reason of review
Poor customer service
Loss
$500
Preferred solution
Front End Manager TERMINATED!!! FOR $500 worth of aggravation.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts
1.0
Details
We have used Primo 5 gallon water from Lowes for years. Now after remodeling the kitchen we no longer need a water cooler. So returning all our empty bottles and globs of tickets for previous bottle returns to Lowes for a deposit return was the next step right? Not...
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1 comment
Anonymous
#1378604

should've read the fine print like this:

"THIS IS NOT A DEPOSIT PROGRAM. NO CASH GIVEN FOR RETURNED BOTTLES.

RECYCLE CREDIT CAN ONLY BE USED FOR PURCHASE OF A PRIMO WATER BOTTLE AT

THE CHECKSTAND. YOU OWN THE BOTTLE."

you needed to turn in old one each time you went in--not save them up--they not like the old 16 oz glass soda bottles...

Review
#1110795 Review #1110795 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Primo water bottle deposit return scam
Reason of review
Poor customer service