Lowes Replacement Reviews in New York, USA
(3 of 40 reviews match)
Lowes in Schenectady, New York - Larry Russo: rude service, won't answer questions, hung up on me: New Horizons
Update by user Jun 03, 2015
The company name is New Horizons and the employee name is Larry Russo (not Lowes)
Original review posted by user Jun 03, 2015They provided winter plowing service and damaged both my garage door and mailbox. I asked them to replace both. One brother Ed provided reimbursement for the garage, but Larry replaced the mailbox himself. While I was out of town, I called Larry to ask about how the work was progressing on the mailbox replacement. Larry rudely shouted that he told me 3-4 times that it was done but in fact he only informed me once, and hung up on me telling me never to call him again. I have no idea of why he had such a temper tantrum. Avoid this rude and unaccommodating man who doesn't know how to work with customers, besides which his service was obviously unprofessional in addressing all the damage he caused.
Reason of review
Lowes in New York, New York - Corporate
Once again Im having issues with our replacment Garden Treasures cabana top, by the way 2nd one this summer!!!! And have had to buy new every year since we purchase this 600 dollar item from you! If your going to offer replacement parts at least sell the public the same one that came with their product~~~We could have built a nice wooden cabana off the back of our home with the money we have spent on replacement parts for this *** cabana~~ We were satisfied at first until we had to start ordering a new top every yr~~~~~~~~~ Make it right~~~~~
I tried to get a Kobalt 25' tape measure replaced because it would not retract. Lowes told me to go to manufacturer for replacement. The package stated "LIFETIME HASSLE-FREE GUARANTEE.You should never have a problem with your Kobalt tools. However,if you do,...
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