(5 of 4790 reviews match)
We ordered expensive blinds on 8/17/17. We borrowed a sample book for $25 and were told it would be given back when we returned the book. In typical Lowe's style, we had to fight for the refund as they said it was not on the sale slip and they did not want to refund...
Reason of review
Order processing issue
send us the correct length of blinds, get the installer back out and finish the project and give me a $100 gift card
We purchased a refrigerator from Lowe's had it delivered, no problem. Then we bought a dishwasher from Lowe's we paid them to have it installed. After two weeks they delivered it only to tell us that they could not install it properly because they couldn't do any...
- Bait-and-switch tactics
- Lowes mistake but im still canceled
- Rude service manager
Reason of review
Poor customer service
Deliver product or service ordered
I was a PSE for Lowe’s in Poughkeepsie, NY. I was fired on May 16th 2014. I feel there was a grave injustice given to me because of some vendetta that the Store Manager Christian O Donnell had for me. My sales were always in the top 3 in the market. My closing ratio...
I purched a GE washer paid over $400.00. The washer started by making a flute kind of noise every now and then that the super cycle was used. I call to schedule a service call and of course the man that came to look at it didn't know what to look for becuase the...
Lowes in Poughkeepsie, New York - Supervisors need communication skills
Supervisors need to trained in communicating with the staff in a professional manner. If your staff is in a good mood the customers will notice it and will most likely shop there because they will think this company cares about its employees. Lowes is a warehouse with home improvement merchandise. Most people who go there will need assistance. If they are greeted with a smiling face and a willingness to help the customer that customer will be back. If your employees are upset at their supervisor because he/she do not know how to talk without screaming or using profanity, this will affect their performance. Also practicing bias treatment. will cause a division among the staff. Train these people. I shop in the store in Newburgh N.Y. and I have seen how some of the supervisors behave. This should be addressed. . get
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