State: New York City: Poughkeepsie Clear all filters (5 of 4790 reviews match)
filters
State:
City:
Product:
Show
1.0
Details
Lowes - Lowe's again didn't get it right
Lowes - Lowe's again didn't get it right
We ordered expensive blinds on 8/17/17. We borrowed a sample book for $25 and were told it would be given back when we returned the book. In typical Lowe's style, we had to fight for the refund as they said it was not on the sale slip and they did not want to refund...
View full review
2 comments
Anonymous
#1385238

If you've shopped at Lowe's enough times to know what is "typical" and you are still frustrated then why don't you *** off and stop shopping there? It's that simple.

View more comments
Review
#1122202 Review #1122202 is a subjective opinion of poster.
Product
Reason of review
Order processing issue
Loss
$500
Preferred solution
send us the correct length of blinds, get the installer back out and finish the project and give me a $100 gift card
Tags
  • Window Blinds
Resolved
3.1
Details
We purchased a refrigerator from Lowe's had it delivered, no problem. Then we bought a dishwasher from Lowe's we paid them to have it installed. After two weeks they delivered it only to tell us that they could not install it properly because they couldn't do any...
View full review
Review
#924154 Review #924154 is a subjective opinion of poster.
Cons
  • Bait-and-switch tactics
  • Lowes mistake but im still canceled
  • Rude service manager
Reason of review
Poor customer service
Loss
$600
Preferred solution
Deliver product or service ordered
Tags
  • RUDE MANAGER
  • No Install
Lowes - I was Fired after 3.5 years of dedicated service and sales of 1.3 million
I was a PSE for Lowe’s in Poughkeepsie, NY. I was fired on May 16th 2014. I feel there was a grave injustice given to me because of some vendetta that the Store Manager Christian O Donnell had for me. My sales were always in the top 3 in the market. My closing ratio...
View full review
2 comments
Anonymous
#1161087

I worked for Lowes in Gibsonia PA as a PSE also the same things happen there. LOWES has zero training.

For this position I didn't come from the store I came off the street so all the computer programs were new to me. FACE IT LOWES SUCKS.

the sales managers for the pse's have never sold in the home ever they don't know the systems, the only things these people do is send emails. GREG KOHAN IS A *** HEAD

View more comments
Review
#488426 Review #488426 is a subjective opinion of poster.
I purched a GE washer paid over $400.00. The washer started by making a flute kind of noise every now and then that the super cycle was used. I call to schedule a service call and of course the man that came to look at it didn't know what to look for becuase the...
View full review
1 comment
Anonymous
#517240

It lookes like your problem is with the service company NOT lowes.

Review
#328174 Review #328174 is a subjective opinion of poster.
Loss
$445

Lowes in Poughkeepsie, New York - Supervisors need communication skills

Supervisors need to trained in communicating with the staff in a professional manner. If your staff is in a good mood the customers will notice it and will most likely shop there because they will think this company cares about its employees. Lowes is a warehouse with home improvement merchandise. Most people who go there will need assistance. If they are greeted with a smiling face and a willingness to help the customer that customer will be back. If your employees are upset at their supervisor because he/she do not know how to talk without screaming or using profanity, this will affect their performance. Also practicing bias treatment. will cause a division among the staff. Train these people. I shop in the store in Newburgh N.Y. and I have seen how some of the supervisors behave. This should be addressed. . get
View full review
1 comment
Anonymous
#688918

I feel were they're coming from it's happening right here in the Metairie store 1054, Louisiana :(

Review
#195236 Review #195236 is a subjective opinion of poster.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions