(8 of 4784 reviews match)
Lowes in Rochester, New York - LOEWS SUCKS
I bought a scratch and dent refrigerator from Loews in Webster,NY that had a small dent in the door,so no problem i can live with that.I asked the salesman if everything worked he said yes works fine just that dent in the door. The next day it arrives the delivery guys take the doors off my front door take out the old one and bring in the new one,and plug it in and NOTHING!!!! No lights sound completely dead! So the day before i sold my old fridge expecting the new one that just has a dent in the door to work but no,now I am out a fridge on Christmas eve with family on there way! THANKS LOEWS IN WEBSTER,NY!!!!!!!!
Over a year ago we purchased a Samsung washer and dryer on a Friday from our local Lowe's store. At the time of purchase we told them that we did not want delivery until the following weekend after we had moved in. The salesman slotted us for a delivery 8 days from...
Lowes is a let down
So last month decided to buy a new fridge from Lowes.. Well guess what I am still waiting for delievery, the dates keep being push back. They are saying that it's the makers who are holding it up, well why not tell the customer this when they buy a product, instead of saying it will be here in 4 weeks.. now its up to 7 weeks. Don't think I am going to keep waiting going tomorrow to get a refund. Since the Lowes logo now needs changing to not improving much these days. Sigh Lowes has lost my business for a long time.
What a scam Lowes is running, they now sell these discounted Pellet Stoves, about 3/4 of what a local stove shop sells them for. Not worth even looking, they don't have a clue where to get the pipe to make the stoves work, they basically sell you an ornament for your living room to set the mail on! Try the store mgr, try the district mgr, they are clueless about these stoves to. They could care less, they got the sale already and they can only tell you to special order the pipes. You get to guess what you need and then pay for the special order and shipping!
Lowes in Rochester, New York - Horrible customer service
Heard some Lowes stores are closing. No shock to me. Worse customer service in the country. Even the regional managers don't get back to you when you have a problem. The floor I purchased looked like my 11 yr. old installed it. They were highly insulted that we wanted it corrected. Guess they think once it's sold, it's sold. Well quess what? People tell other people and your stores are closing. HURRAH!!!!!!! I hope the sincere employees find another job soon. They'll be much happier at a reputable establishment that they can feel proud about working at. GOOD RIDDENS LOWES!!!!
Okay- bought carpet to be installed from Lowe's. After it took 14 days to get an installer here- they proceeded to GLUE the carpet to our 100 year old PINE hardwood floors (oh did I mention that our property is Historical?)...I walked in with about 3 feet undone...
Last year I purchased a $3000.00 patio door. When the installers arrived to install, the determined the door had been cut wrong. The measurements didnt match, they installed anyway and for week we had to deal with cold air seeping through the large gaps in the door. ...
I had 2 windows installed by lowes and what turned out to be $99 for each window installed was @$350 each window and didnt use as much material as charged For 2 windows and install it cost me $1500. Also the screen had a few holes and the contractor has to come back...
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Lowes? What happened? What can we help you with?