Lowes Carpet Installation Reviews in Schenectady, New York
Lowes Carpet Installation Photos
(1 of 77 reviews match)
Lowes in Schenectady, New York - Carpet installation
Had carpet installed from Lowes a year and a half ago. It recently developed waves in it due to poor installation. I called Lowes and they directed me to the installation department. They stated it only had 1 yr guarantee therefore nothing can be done. Recently had another carpet installed before I realized the waves in the other. Carpet was defected from StainMaster. It developed loops and strands of carpet sticking up with black markes showing up. I have been tieing the strands together to prevent further damage. This was noted two days after put down. Pictures were sent to installer also. I was told only one loop was noted (only 1 picture was sent of this). Why is any loop noted? Over six months the problem still has not been resolved. Lowes states they are not responsible. Installation states they are not responsible, and stainmaster states they are not responsible I am out about $4000.00 STAY AWAY FROM LOWES AND THERE POOR INSTALLATION DEPARTMENT.
Lowes Carpet Installation
Reason of review
Return, Exchange or Cancellation Policy
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