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Lowes in Staten Island, New York - Three day job has turned into a three month nightmare

1.4
Details
Lowes - Three day job has turned into a three month nightmare
Update I was sent an email on July 12 , telling me that they We’re ordering materials to Finish the job and that someone will get back to me. I have since spoken to someone in executive offices. I also asked them not to send the same people to correct the matter since they have now been here 3/4 times. I have also sent them new pics of the drip Vinyl coming of the roofs edge. 3 day job now in its third month I have not been told when they will correct anything. At what point do I go to small claims court?
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Review
#1607267 Review #1607267 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
1.0
Details
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
After several attempts to speak to someone at Lowe’s I reached someone. Contractors came back put up some of the soffit and lleft. They left part of the soffit undone, Soon after with the first strong wind the drop vinyl on the edge of the roof started flying off. They...
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Review
#1573369 Review #1573369 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Price reduction
Tags
  • Buyer Beware Go Elsewhere

Lowes in Staten Island, New York - Bad service

2.2
Details
Paid close to 19,000. For roofing, gutters, soffits and fasia. Start date was changed a three day job turn into 3 weeks. They didn’t finish . Left holes where they weren’t any before didn’t do the soffits, put in 3 gutters. They were schedule to do 4. Took piece of the outside trim off and didn’t replace. Came back still only did part of the soffits patched up one hole left another with left over vinyl. Customer service sucks. Says same people have to come back because they were contracted. I told them they had a chance to correct issues. Drip vinyl installed around the edge of the roof was not nailed. Falling off when it’s windy what do I ? Took loan against pension for this I paid cash.
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Review
#1547769 Review #1547769 is a subjective opinion of poster.
Reason of review
Order processing issue

Scammed by Lowes

I purchased a refrigerator on April 21, 2013. Lowes stated they were going to deliver it on April 30, 2013 between the hours of 10AM and 12 PM. They never showed up. The said they did not put the refrigerator on the truck because it was damaged. THEY NEVER CALLED TO TELL ME THIS!! They got another refridgerator from another store after I demanded they get something to my home the same day. The refrigerator did not work. NOW, LOWES refuses to replace it ASAP. I have no refrigerator now. They will not even credit my credit card. I am disabed with $2500 worth of medication that spoiled and my son who is 2 is being disrupted because he cannot have his milk. Lowes took my money and refuses to deliver on their products.
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2 comments
RetailCop
#652719

Your food stamps will cover the milk. You might not be able to get your *** and gin, but atleast you'll have milk.

Anonymous
#645871

It's not a scam, it's a mistake, an inconvenience

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Review
#405123 Review #405123 is a subjective opinion of poster.
Loss
$890
Tags
  • Harshad number
Well, I'm glad to see that this is a Lowes nationwide norm! I have bought three appliances from Lowes. A Maytag freestanding range, and two years later matching Samsung front loading washer / dryer with bases. The range had a banged-in side and the washer had a large...
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3 comments
Anonymous
#433508

Most damaged appliances are delivered to the store "damaged" Why they deliver damaged goods is beyond me. DO NOT Haggle with the delivery driver, Call the store directly and ask for an ASM or the store manager, stand firm and dont back down, they do have 'loaner' appliances while you wait for your new undamaged appliance to be dilivered.

10% discount is a slap in the face, dont settle for less get what you paid for. LOWES does offer good customer service you just have to squeeze it out of them.

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Review
#297910 Review #297910 is a subjective opinion of poster.

Incompetence of Lowes Staten Island store service

This has been the latest bad experience with Lowe's Staten Island Store. I went to buy air conditioners to this store. The Lowe's store personnel named Derek was sent by customer service to answer a few of my questions about my requirement before buying the product. But to my utter surprise and angst this person Derek was so rude that he did not answer any of the questions. He kept on murmuring something, which I could not understand, and behaved as if he was in some other world. So, I left without purchasing the product. It is surprising that customer service is the means by which the companies can distinguish themselves; I can go to Costco, Walmart or Sears and can get the same product. I will think twice, and will probably go to Lowe as a LAST OPTION.
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3 comments
Anonymous
#75571

Derek...

I know exactly who that is. I got no help from him either. He isn't new, just ***

Anonymous
#30478

Hi! I am LOWES KNOWS and I am *** ***.

You probably work for the *** Home Depot you little ***! First off, Derek could be new.

Second, Lowe's doesn't need your snooty *** as a customer, they have plenty more. So shut the *** up!

Anonymous
#24907

www.lowes-lawsuits.com

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Review
#128172 Review #128172 is a subjective opinion of poster.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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