In Feb 2012 we ordered a kitchen to be installed in March.
That kitchen was fully completed at the end of December 2012. It took over nine months!
The staff were incompetent from designer, to installation, to store manager and district manager.We were used as a guinea pig and Lowes made every possible mistake buidling our kitchen.
All the store did was blame us, the customer, for all the mistakes done.
This was supposed to be my dream kitchen. It turned into my nightmare.
Nobody who has come into our kitchen over the last year will ever buy another product from Lowes. Their treatment towards us was disgusting and shameful.Furthermore, their exective customer service is a complete joke.
Their final settlement amount was insulting, given all the nonsense they have put us though.
Product or Service Mentioned: Lowes Installation.
Monetary Loss: $8000.