Westbrook, Connecticut
Not resolved
0 comments

I purchased kitchen cabinets from a vendor of lowes Masco LLC paid $4500 for it when the cabinets arrived the finesh was very bad quality of wood is horrible when I called lowes they told to deal with the vendor ,I called the vendor thei rep came and agreed about the finish and told me the best thing to do is replace the doors still waiting for it.second issue was counter top the company Krafmaid has some rude customer service people they messed up on my installation date I got a date of almost a month after my cabinets were installed that pushes my backsplash installation and the painting I spoke to the Director of complaints at lowes mr Raymond he basically told me to keep the date or lose the appointment .

Reason of review: Not as described/ advertised.

Monetary Loss: $6200.

Preferred solution: Let the company propose a solution.

Lowes Cons: Customer service.

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