4375 Indian Paint Rd, Pounding Mill, VA 24637
Not resolved
4.1
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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1 comment

Lowes keeps changing the rules on veteran discounts. This was explained to me in store (none too kindly) and also over phone (as nice as possible).

So if anyone can buy on sale , why say you are giving veterans a 10% discount.? Just quit saying you are.

You are only giving them false hope. If there was another appliance store within a 50 mile radius, I would never shop Lowes again.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Pricing issue.

Preferred solution: Let the company propose a solution.

  • Veteran Discount
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Anonymous
#1738103

The terms of the discount are pretty clear stating that they can't be used with any other offer, promotion, discount, markdown.... I other words the discount is available only on full price purchases.

You should be glad you are offered a discount at all. There are many other deserving professions that don't get a discount.