I bought a zero turn Ariens mower and got it home after the first use it had problems mowing on right turn it would flip up chucks of grass.I went in and talked to the people in lawn department they told me to bring in my reciept and then I called and talked to the lady that I bought it from and she said she would have supervisor call me I have never had a call back from the Sikeston, Mo. Lowes my mower has since developed other issues and I called again today and after calling several times and talking to several people I asked if I could just return it and buy one somewhere that I could get service Very disappointed in this experience and will never buy any more things in this cateogory I have bought thousands of dollars of items this year and thousands in other departments but this has really put a bad taste in my mouth for your employees and supervisors
User's recommendation: could not reccomend any items you sell that has a warranty.
Preferred solution: Let the company propose a solution.
Lowes Pros: Variety of goods and decent prices, Varity, To buy things.
Lowes Cons: Coutesy of employees and help of supervisory people, Protection plan is worthless, Poor treatment of customer.
Location: 1240 S Main Street, Sikeston, MO 63801