Cause your stores in my area 40218 have no one to help me with an ice maker convection. There for I would have to ride there amaybe waste my time if you can not help me.
I could take my business elsewhere but that to is a ways away so I could be wasting my time there also. But on the custome device they were wonderful.
Answered my guestionbright away. You need that kind of customer service in the stores
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.