Not resolved
3.4
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website
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First I want to say that im very upset because I buy everything from lowes because of customer serive over home depot. But man they gave me the run around when I showed them I found a price cheaper at home depot.

So she checked online and when she found that lowes price was $200 dollars less she said ohh, please hold. I knew at that moment she would say no. It was a Power Smart 24 inch snowblower for 699.99 at lowes and home depot had it on sale for 499.99. Also lowes says on the website we guarantee price match and also beat it by 10%.

Well, bottom line is no price match sorry its not the same model. I went back and forth that it says that exact model on home depot. That went back and forth a few times and I gave up.

Im pissed and now im shopping at home depot for everything. Good luck with getting them to match price.

Product or Service Mentioned: Lowes Website.

Reason of review: Poor customer service.

Monetary Loss: $250.

Preferred solution: Price reduction.

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