22600 Highway 59 N, Kingwood, TX 77339
Not resolved
Price Affordability

Picked out a fridge on Fri and the guy in appliance section ran it through pc and said it can be delivered on Sun. Paid for it up front and they couldn't tell me what time.

Sercice desk said it would take 2 weeks. Wife was more patient than me and decided to call warehouse. Warehouse said itll be delivered tomorrow (Sat) betweeen 2:30 and 6:30...Great! At 5:30 Sat I call the warehouse and they tell me it didnt come in the night before but will be in tonight.

They try to reschedule me for the following day and put me on hold for 10 minutes. We can't reschedule you sir because rhe fridge hasn't come in. ...what? It wasnt there the first time you scheduled me...

but ok.

We'll try to schedule you tomorrow if it comes in. These jokers will never get another dime from me for something thats not in my hand.

Product or Service Mentioned: Lowes Delivery Service.

Reason of review: Poor customer service.

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