We purchased both a Maytag washer and dryer 2 years ago at Lowes and paid for the 5 year extended warranty on both. Since purchasing we have had the dryer repaired twice, both times it took a week or more for repairs to be made.
Recently our washer also needed repaired. This time it was major enough that Lowes rep contacted me and advised repairs were worth more than the unit and they would BUY out the washer plus remaining 2.5 yrs of warranty. Received check today but amount was way lower than what I as told it would be.
The rep I spoke with today said they do not refund portions of warranty even though I was told they would which makes no sense since the unit is trash and I paid for 5 yrs. BEWARE of LOWES extended warranty!!
Product or Service Mentioned: Lowes Washing Machine Warranty.
Reason of review: Warranty issue.
Monetary Loss: $160.
Preferred solution: Let the company propose a solution.
Lowes Pros: Price, Prices good.
Lowes Cons: Warrany guy out and warrranty service, Warranty.