3/23/09 lowes ft worth tx. near loop 820 and hwy 199 around 2 pm t0 2:30 pm I looked for help in lawn and garden eventually I found the barbed wire and t-posts I wanted but could not get to the wire rolls under a shelf.
Again I searched for help. Next I went to customer service and waited while a woman talked on the phone for a while. Next I went to a cashier and asked for the stores phone number,called and got a dis-connected number. I called information for the correct number and called and asked for the manager or the service desk.
Eventually the operator came back on and asked if she should try again .
I said no thanks I will take my business elsewhere. Simms lumber was happy to fill my 1600 dollar order and not turn their back on me and pretend I was not there.
Monetary Loss: $1600.