Lowes Reviews in North Carolina, USA
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(203 of 4874 reviews match)
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Lowes in Monroe, North Carolina - Tried to give me a floor model.
I purchased a new washer & dryer at Lowes in Monroe, NC. I was going to have them delivered. When she told me cannot deliver until Tuesday, I decided to pick them up. (They guarantee next day delivery.) Went back to get. Took more than 20 mintues to bring to front of store. Then they tried to give me the floor model. It was broken. Then they said they would go to another store and get me the washer & deliver & set it up. Well 4 hours later, I am still waiting. Customer service sucks at Lowes. I will be going to Home Depot from now on.
Lowes in Belhaven, North Carolina - Failed to deliver when they said they would.
My wife and I went to Lowe's in Cleveland, Tenn. to purchase a refrigerator. We drove 170 miles to Cleveland because we are building a cabin nearby. We purchased the refrigerator and set up a time the next week to meet them at our cabin. The next Saturday, March 1, we drove another 170 miles, one way to Lowe's, and was told they couldn't deliver the appliance that day. No, I'm sorry, no let me make this up to you, nothing. I have been a life long and loyal customer at Lowe's. Looks like it's big orange time for me now. Maybe they can deliver on their promises. Phil Thornton
Lowes Foods - Alex Lee Inc disregards complaints of assault in their grocery stores
During the past sixty days, there have been several incidents of willful and wanton injuries sustained while shopping at the Lowes Foods grocery stores. These malicious attacks have resulted in Intentional Infliction of Emotional Distress while on the premises of Lowes Foods. It is to my attention that two men from Lowes Foods visited my residence attempting to ascertain my immediate location; these men were demanding to know where I was during daytime hours and offered no explanation to the nature of their visit. It is very unprofessional for a company with over 100 stores to send two men to a private residence intimidating the occupant without first making suitable arrangements regarding a convenient time to meet with the intended party. A letter was left at my residence by these men. H. Morris Mc Knight, Director of Loss Prevention stated in this draft “I am writing you today to demand that you no longer enter any Lowes Foods’ properties in the future. If you fail to adhere to this demand, you will be subject to criminal action for trespassing.” This contradicts their own policy of focusing their commitment to serve the customer. The Lowes Foods website clearly states: “Today's team of employees at Lowes Foods takes great pride in creating services that make life easier for our customers and distinguish us from our competitors.” This is the corporate answer to three written complaints submitted to Lowes Foods Inc. and their parent company Alex Lee Inc. After the third reported incident, there was still no resolution to my complaints; an official complaint was immediately submitted to the police department in the appropriate jurisdiction regarding the latest intentional assault occurring on the premises of Lowes foods. Corporate employees are acting with prejudice by demanding a certain customer never enter any of the 100 retail stores operated by Lowes foods Inc; this seems to be an admission of their own liability as a result of Lowes foods failing to acknowledge my written complaints. Lowes Foods is only acting to prevent a future loss from legitimate actions filed against their insurance policy for the injuries sustained while on one of the properties operated by Lowes Foods Inc. Due to the fact this grocery store is indeed open-to-the-public, thus indicating an implied consent to enter. furthermore, there are no signs in plain view indicating “Trespassers will be Prosecuted” it is unlikely that Lowes Foods may hold a customer culpable for -trespass of property- while conducting business in any of their stores.
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