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Lowes review in Township 1 Charlotte, North Carolina: Just go to home depot

1.0
Details
Lowes review - Just go to home depot
I purchase a door and the wind blew it off they say thay cant fix it but i can buy a cheaper door o dont wany another i had tonwait firnthem tonget this door. The door is not broken they used small screws just terrible customer services whats a warranty if u cant used it. They find every excuse for something night to be in warranty
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1 comment
Anonymous
#1783700

Wind catching a door is not a defect in the door. No, they don't use 3" screws to install the door.

They use the 1" screws supplied by the manufacturer. Face it, the wind caused the damage, not something the installer or the manufacturer did.

Review
#1718615 Review #1718615 is a subjective opinion of poster.
was told by sales that it was an easy one day job which since only only side of my yard to be fenced. Installers came at 9:40 a.m. and left at 11 to go by tools they needed to take out a 4 foot fence that needed to be removed. They came back at 1:30 and worked on my...
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Review
#1683911 Review #1683911 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Sales untruthful
  • Install contractors are incompetent
Reason of review
Poor customer service
Loss
$852
Preferred solution
Price reduction
Tags
  • Total Customer Service Failure
Lowes review - New roof installed wrong, now leaking!
Lowes review - New roof installed wrong, now leaking!
Lowes review - New roof installed wrong, now leaking!
Lowes review - New roof installed wrong, now leaking!
Lowes review - New roof installed wrong, now leaking!
Lowes review - New roof installed wrong, now leaking!
Lowes review - New roof installed wrong, now leaking!
Lowes review - New roof installed wrong, now leaking!
Lowes review - New roof installed wrong, now leaking!
Contracted with Lowe's to put on new roof with lifetime warranty. The roofers only used 4 rolls of waterproofing instead of the 10 needed. They put the shingles on wrong and did not flash around the 3 chimneys, one of which is leaking badly. You can see the photos of...
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1 comment
Albaro
#1780541

Hi There: We are having a similar problem with our roof. Hired Lowes in late fall 2017.

Because of our winters, they were not able to install the roof until spring 2018. Well, winter of 2019 and we had leaks. Guys came back out to fix it, and it leaked again. So a different crew came back out, tried to fix it...said if it didn't work this time, they thought it would need to be replaced entirely.

As we were out of winter by then, things were fine...well, winter is back, and we have leaks once again. I called Lowes on Sunday to speak w/ our "coordinator". Told we would get a call back w/in 48 hours. Well, it's Friday now, and still no call.

Hoping to speak w/ a Lowes manager this afternoon to see what can be done. Honestly, we have no faith in the original installers.

We know they installed things incorrectly. Just curious if you have had any movement or resolution with your roof problems?

Review
#1683808 Review #1683808 is a subjective opinion of poster.
Service
Lowes Roof Installation
Cons
  • Horrible service
  • Shoddy work breach of contract
Reason of review
Bad quality
Loss
$12
Preferred solution
Full refund
Tags
  • Lowes Bad SERVICE
  • Lowe s Scam
  • Lowes Shoddy Work
  • Beware Lowes Hardware Contractors
1.0
Details
My dishwasher is now covered by Lowes extended warrantee. The dishwasher's door paint is peeling off at one area where the steam comes out. Lowes sent one of their subcontractors and the technician told me that the paint was coming off due to overheating caused by the...
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3 comments
Anonymous
#1750359

Have you taken the time to read the entire service plan. Most of these plans don't cover cosmetic problems but only those that affect to operation of the appliance. Peeling paint unfortunately would be considered a cosmetic problem.

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Review
#1657620 Review #1657620 is a subjective opinion of poster.
Product
Dishwasher
Reason of review
Warranty issue
Loss
$600
Preferred solution
Let the company propose a solution
Tags
  • Lowes Won t Honor Their Extended W

Lowes review in Charlotte, North Carolina: Poor service

I want someone to call me
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1 comment
Anonymous
#1740295

What do you want someone to call you? If you have a problem with Lowes and want to talk to someone contact them. Posting on a public complaint board that has nothing to do with Lowes isn't going to do much for you.

Review
#1639318 Review #1639318 is a subjective opinion of poster.

Lowes review in Masonboro, North Carolina: I need my windows

1.0
Details
I ordered windows 8 weeks ago I have been lied to numerous times and just want my Pella windows. Pella has been terrible too!! I need help and need my windows
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1 comment
Anonymous
#1737546

Drive on up to Pella Iowa and build them if you think you can do better. The summer months get very busy for window manufacturers.

People living in the northern part of the country aren't exactly excited about replacing windows in the winter with the snow blowing so they are limited to the warmer months of the year unlike people in the south. This taxes production capacities of window manufacturing plants and they unfortunately get behind.

Orders are filled in the order they came in. Living where you do, you would have been better off ordering windows during a slower time of the year for window manufacturers.

Review
#1633145 Review #1633145 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered
Tags
  • bad service

Lowes review in Township 1 Charlotte, North Carolina: No help

5.0
Details
Lowes review - No help
Lowes review - No help
Lowes review - No help
Purchased door new home haven't had door for 6 months. It rain a couple days ago the door blew off. Door not broken lowes wont vome back and fix... so im paying for a door i cant use. Door installed with short screws installation horrible
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1 comment
Anonymous
#1737548

I take it you are talking about a storm door. The screws you are talking about are the screws provided by the manufacturer to install the door.

Storm doors don't just blow off the house. Either someone opened the door in the wind and wasn't holding onto it or the door wasn't latched shut and was caught by the wind. Face it, they are like a big sail and will blow off the house if caught in a high wind.

Your problem is an act of God, not Lowes or their installers. You will also note that wind damage is not covered by the manufacturers warranty.

Review
#1633093 Review #1633093 is a subjective opinion of poster.
Service
Lowes Door Installation
Reason of review
Warranty issue
Loss
$400
Preferred solution
Just come and reinstalled
3.6
Details
I replaced the two toilets in my mom's house as she wanted to have a higher seat since she is getting older. Purchased them at Lowe's as she wanted to use her Lowe's card. (Lowe's pretty much dominates the market here as it's a small town--there aren't many options)...
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6 comments
Anonymous
#1731587

Okay, how is this a complaint against Lowe's? Lowe's did not manufacture the toilet.

And Lowe's did not install the toilet.

So how do we know that it's not something that you did wrong and installation? I don't understand how you're digging Lowe's for a bad toilet?

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Review
#1616311 Review #1616311 is a subjective opinion of poster.
Pros
  • For the larger part the only game in town
Cons
  • Also basically the only game in town
Reason of review
Bad quality
Loss
$225
Preferred solution
Let the company propose a solution
Tags
  • Toilet Clogs Easily
  • Poor Toilet Design

Lowes review in Stony Creek, North Carolina: No response on vinyl privacy fence

1.0
Details
I asked about a quote over a week ago on getting about 450panels installed and no one has even called me.piss poor way of doing business but just so happens that Home Depot sells very simaler fencing guess I will have to to get someone from Raleigh to come to Rocky Mount NC to give me a quote
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1 comment
Anonymous
#1729499

I'd consider myself lucky. Skip the vinyl fence and go to wood.

Stop and think about what happens 5 years down the road if some of the panels get damage in some way.

What are the chances that you will be able to get replacement panels to match the rest of your fence. Wood can always be crafted to make a matching panel, not so with vinyl.

Review
#1615836 Review #1615836 is a subjective opinion of poster.
Service
Lowes Fence Installation Estimate
Reason of review
Poor customer service
Preferred solution
Just call me as you promised and quote me on fencing

Contact Lowes Customer Service

Website:
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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Latest Question

Lowes Questions
2.0
Details
We ordered a LG door in door refrigerator on May 24 2019 from the Smithfield NC location. We were told it was not in the warehouse and would take 5 weeks to come in. The refrigerator was delivered on June 30. The problem is it is the wrong refrigerator. I told the...
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1 comment
Anonymous
#1711441

Have you called their customer care? they might be able to help you see where the error happened and get you a answer

Review
#1575102 Review #1575102 is a subjective opinion of poster.
Service
Lowes Shipping Service
Cons
  • Wrong refrigerator
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered