State: North Carolina Clear all filters (7 of 4784 reviews match)
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1.0
Details
Our door and door install was ordered on May 27th, 2019. The special order door that was brought to our home on August 15, 2019, was the wrong door. It was ordered by Lowe’s and not put in the system correctly. They had to install the wrong door since they had removed...
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Review
#1652078 Review #1652078 is a subjective opinion of poster.
Cons
  • Lowes
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
5.0
Details
Lowes - No help
Lowes - No help
Lowes - No help
Purchased door new home haven't had door for 6 months. It rain a couple days ago the door blew off. Door not broken lowes wont vome back and fix... so im paying for a door i cant use. Door installed with short screws installation horrible
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1 comment
Anonymous
#1737548

I take it you are talking about a storm door. The screws you are talking about are the screws provided by the manufacturer to install the door.

Storm doors don't just blow off the house. Either someone opened the door in the wind and wasn't holding onto it or the door wasn't latched shut and was caught by the wind. Face it, they are like a big sail and will blow off the house if caught in a high wind.

Your problem is an act of God, not Lowes or their installers. You will also note that wind damage is not covered by the manufacturers warranty.

Review
#1633093 Review #1633093 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$400
Preferred solution
Just come and reinstalled
1.8
Details
Lowes - The fence that no one built
I ordered a white panel fence in July of 2018 and now it’s february 2019. This has been the worst experience ever. First off they brought the wrong material la to My house and left it all in my yard for two months Needless to say my yard looked like a twister hit it....
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1 comment
Anonymous
#1647854

Does your state license contractors? If it does you should file a complaint with the state.

It will put pressure on Lowes and their contractors.

In my state they also have a fund to compensate people who have lost money to fraudulent contractors. It could also strip them of their license and help avoid this problem for others in the future.

Review
#1475147 Review #1475147 is a subjective opinion of poster.
Reason of review
Problem with delivery
Resolved
1.0
Details
Lowes - Lowe's Window Installer Destroyed My House
Lowes - Lowe's Window Installer Destroyed My House
Lowes - Lowe's Window Installer Destroyed My House

Update by user Jul 03, 2018

Today I learned that the Project Coordinator is back on the scene in Indiana, not the Insurance Agent in North Carolina. I just paid out $22,000.00 to have building code windows in my house and Lowe's out of building code windows removed, and siding replaced from their...

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2 comments
Anonymous
#1529020

Does Lowe’s use unlicensed installers ?

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Review
#1270700 Review #1270700 is a subjective opinion of poster.
Reason of review
Damages
Loss
$60000
Preferred solution
Full cost of damages and out of my life
1.0
Details
Why hire lowes installation?
Why hire lowes installation?
Why hire lowes installation?
2015 I were hired Lowe's Home Improvement installed siding, windows and gutter; It cost me $40,000. Last year I have observed that my ceiling was stain I have no clue what is happen now the ceiling paint peel and water drops on windows and floor so I have to go up...
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2 comments
Anonymous
#1387624

You signed a contract. You should have read it first.

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Review
#1086299 Review #1086299 is a subjective opinion of poster.
Cons
  • Corporate policey
  • Already stated above
Reason of review
Bad quality
Preferred solution
to fix my problem
3.0
Details
Lowes - Roof Panels Review from Aberdeen, North Carolina
Lowes - Roof Panels Review from Aberdeen, North Carolina
Lowes - Roof Panels Review from Aberdeen, North Carolina
Lowes - Roof Panels Review from Aberdeen, North Carolina
Lowes - Roof Panels Review from Aberdeen, North Carolina
My 90 year old grandparents purchased a $11,700 Tin Roof! Erica Woodward-Ford was the sales rep from Lowes on Laurinburg NC. She never followed up to see if the job was complete! She avoided my grandpa when he realized the job was not complete and went to the store...
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4 comments
Anonymous
#1084708

Did your parents pay for new soffit and facia? Normally a new roof is just that, the materials on top of the house.

If they contracted for soffit and facia it would say so on the contract.

If soffit and facia are not on the contract Lowes would be correct in asking for more money to replace them as well. My guess, by the price they paid, they just bought roofing.

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Review
#679071 Review #679071 is a subjective opinion of poster.
Reason of review
Poor customer service
Lowes - VASPAR INTERIOR WALL PAINT AND PRIMER
Lowes - VASPAR INTERIOR WALL PAINT AND PRIMER
It runs, spots, dripped down my walls ON MY CARPET AND BASEBOARDS IM POSTING PICTURES it was horrible I paid so much money on cleaning products it got all over my brand new carpet (RUINED) PAID AMOST $3000.00 FOR MY HOUSE CARPET THROUGHOUGH OUT AND GOES TO OUR BEDROOM....
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6 comments
Anonymous
#647548

Used too much paint, YOU used a wrong roller, YOU did not use paint drop cloths, YOU do not know how to paint, YOU used paint/primer paint, YOU should of done research, and lastly, YOU should of hired someone who knew what they were doing. YOU should not point fingers.

It's like tell a child while YOU are pointing a finger, there are four pointing back at YOU.

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Review
#404708 Review #404708 is a subjective opinion of poster.
Loss
$950

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P.O. Box 1111
North Wilkesboro, North Carolina 28656
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