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Lowes - Lowe's Window Installer Destroyed My House
Lowes - Lowe's Window Installer Destroyed My House
Lowes - Lowe's Window Installer Destroyed My House

Update by user Jul 03, 2018

Today I learned that the Project Coordinator is back on the scene in Indiana, not the Insurance Agent in North Carolina. I just paid out $22,000.00 to have building code windows in my house and Lowe's out of building code windows removed, and siding replaced from their...

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2 comments
Anonymous
#1529020

Does Lowe’s use unlicensed installers ?

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Review
#1270700 Review #1270700 is a subjective opinion of poster.
Reason of review
Damages
Loss
$60000
Preferred solution
Full cost of damages and out of my life
5.0
Details
Lowes - No help
Lowes - No help
Lowes - No help
Purchased door new home haven't had door for 6 months. It rain a couple days ago the door blew off. Door not broken lowes wont vome back and fix... so im paying for a door i cant use. Door installed with short screws installation horrible
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1 comment
Anonymous
#1737548

I take it you are talking about a storm door. The screws you are talking about are the screws provided by the manufacturer to install the door.

Storm doors don't just blow off the house. Either someone opened the door in the wind and wasn't holding onto it or the door wasn't latched shut and was caught by the wind. Face it, they are like a big sail and will blow off the house if caught in a high wind.

Your problem is an act of God, not Lowes or their installers. You will also note that wind damage is not covered by the manufacturers warranty.

Review
#1633093 Review #1633093 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$400
Preferred solution
Just come and reinstalled
2.2
Details
So we had a Stainmaster carpet installed by Lowes. Pet protect and warrantied. My husband notice immediately that the thresholds installed between the rooms was beat up so he called and they sent someone out to take a look. We heard nothing. Then we notice within about...
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Review
#1562174 Review #1562174 is a subjective opinion of poster.
Cons
  • Lowes inability to resolve my claim in a timely manner
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Let the company propose a solution
3.6
Details
I replaced the two toilets in my mom's house as she wanted to have a higher seat since she is getting older. Purchased them at Lowe's as she wanted to use her Lowe's card. (Lowe's pretty much dominates the market here as it's a small town--there aren't many options)...
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6 comments
Anonymous
#1731587

Okay, how is this a complaint against Lowe's? Lowe's did not manufacture the toilet.

And Lowe's did not install the toilet.

So how do we know that it's not something that you did wrong and installation? I don't understand how you're digging Lowe's for a bad toilet?

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Review
#1616311 Review #1616311 is a subjective opinion of poster.
Pros
  • For the larger part the only game in town
Cons
  • Also basically the only game in town
Reason of review
Bad quality
Loss
$225
Preferred solution
Let the company propose a solution
Tags
  • Toilet Clogs Easily
  • Poor Toilet Design
1.0
Details
I ordered windows 8 weeks ago I have been lied to numerous times and just want my Pella windows. Pella has been terrible too!! I need help and need my windows
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1 comment
Anonymous
#1737546

Drive on up to Pella Iowa and build them if you think you can do better. The summer months get very busy for window manufacturers.

People living in the northern part of the country aren't exactly excited about replacing windows in the winter with the snow blowing so they are limited to the warmer months of the year unlike people in the south. This taxes production capacities of window manufacturing plants and they unfortunately get behind.

Orders are filled in the order they came in. Living where you do, you would have been better off ordering windows during a slower time of the year for window manufacturers.

Review
#1633145 Review #1633145 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered
Tags
  • bad service
1.0
Details
I asked about a quote over a week ago on getting about 450panels installed and no one has even called me.piss poor way of doing business but just so happens that Home Depot sells very simaler fencing guess I will have to to get someone from Raleigh to come to Rocky...
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1 comment
Anonymous
#1729499

I'd consider myself lucky. Skip the vinyl fence and go to wood.

Stop and think about what happens 5 years down the road if some of the panels get damage in some way.

What are the chances that you will be able to get replacement panels to match the rest of your fence. Wood can always be crafted to make a matching panel, not so with vinyl.

Review
#1615836 Review #1615836 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Just call me as you promised and quote me on fencing
2.0
Details
We ordered a LG door in door refrigerator on May 24 2019 from the Smithfield NC location. We were told it was not in the warehouse and would take 5 weeks to come in. The refrigerator was delivered on June 30. The problem is it is the wrong refrigerator. I told the...
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1 comment
Anonymous
#1711441

Have you called their customer care? they might be able to help you see where the error happened and get you a answer

Review
#1575102 Review #1575102 is a subjective opinion of poster.
Cons
  • Wrong refrigerator
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
1.8
Details
Lowes - The fence that no one built
I ordered a white panel fence in July of 2018 and now it’s february 2019. This has been the worst experience ever. First off they brought the wrong material la to My house and left it all in my yard for two months Needless to say my yard looked like a twister hit it....
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1 comment
Anonymous
#1647854

Does your state license contractors? If it does you should file a complaint with the state.

It will put pressure on Lowes and their contractors.

In my state they also have a fund to compensate people who have lost money to fraudulent contractors. It could also strip them of their license and help avoid this problem for others in the future.

Review
#1475147 Review #1475147 is a subjective opinion of poster.
Reason of review
Problem with delivery
I feel compelled to share a recent experience with Lowes Home Improvement in my home town which will likely be my last visit to any of their stores. We purchased a dishwasher and paid Lowes to install it as well. On the scheduled day of installation no one showed up or...
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1 comment
h.kitchener
#1690537

I guess the key to buying appliances or any other larger amount things at stores is to use a credit card so that when these problems occur you haven't paid for them yet and can dispute the charge if need be. That particular Lowe's store seems atypical from my experience, but local management has alot to do with how employees behave.

You may or may not ever hear from corporate, as corporate really doesn't care----you are but one dissenter among the horde of customers they sell to. Luckily, there are a ton of stores selling appliances we can shop at, other than Lowe's.

Review
#1540817 Review #1540817 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
1.0
Details
dont know their butts from *** in the ground
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2 comments
Anonymous
#1699284

Doesn't seem like you are much different. If you did, you post might include some details as to why you feel that way. Tell the story if you expect your post to mean anything.

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#1554349 Review #1554349 is a subjective opinion of poster.