State: North Carolina City: Charlotte Product: Lowes Installation Clear all filters (3 of 216 reviews match)
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Why hire lowes installation?
Why hire lowes installation?
Why hire lowes installation?
My neighbor told me that to call Lowes don't kill yourself so I have make a phone call to installation department on Monday 8/7/2017 one of the worker answer my phone call his name is David you know what is told me I am apologize the labor warranty only one year so my...
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2 comments
Anonymous
#1387624

You signed a contract. You should have read it first.

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Review
#1086299 Review #1086299 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Already stated above
  • Corporate policey
Reason of review
Bad quality
Preferred solution
to fix my problem

Lowes Installation Review

Fence was installed 6 feet inside of property lines. Looks terrible. They refused to fix it. They said I got what I paid for. Now I can't enjoy my yard because I am reminded of their terrible customer service.
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Review
#493514 Review #493514 is a subjective opinion of poster.
Service
Lowes Installation

Lowes in Charlotte, North Carolina - Shoddy window installation

We had the entire house's windows replaced by a Lowes installer about 2 years ago. This included a garden window in the kitchen. 1 month after installation we noticed that the window was growing mold around the inside edge. Called Lowes and after many many calls finally got the installer back out who said it wasn't an install problem but defect in the actual product. Now 2 years later getting the same run around and no answers to the problem. Every time I call I get treated like this is the first they have heard of the issue. Very disappointed in Lowes response and will never hire them to do anything again.
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1 comment
Anonymous
#752434

You are leaving out a lot of details. Are these wood or vinyl windows?

If there is anything "growing" on the windows it would indicate the humidity in your home is too high. If these are wood windows they would have been treated with a chemical to kill anything that might grow on them. The dead material will look like mold. If they are vinyl windows and are growing mold on the surface it is a combination of high humidity and soil on the window causing the problem.

Lowering the humidity in the house and keeping the windows clean should solve the problem. More often than not new, more airtight windows get blamed for other problems in the home that need to be solved.

Review
#461297 Review #461297 is a subjective opinion of poster.
Service
Lowes Installation
Loss
$900

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts