State: North Carolina City: Charlotte Product: Lowes Installation Clear all filters (3 of 211 reviews match)
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Why hire lowes installation?

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Why hire lowes installation?
Why hire lowes installation?
Why hire lowes installation?
2015 I were hired Lowe's Home Improvement installed siding, windows and gutter; It cost me $40,000. Last year I have observed that my ceiling was stain I have no clue what is happen now the ceiling paint peel and water drops on windows and floor so I have to go up attic to check where it leaks I have observed that is *** from nail full out cause by the installing guy were nail on roof to hold the scaffolding during they install siding and windows when they remove the scaffolding they forget caulk the roof so over time the shingle expanse that why it takes longer to see it leaks when I up the attic I had observed that other side of house has a nest of bird I did not why I had keep looking you get what I had find out the holes other side of the house when they had removed old siding it was tear off the install inside when they replaced the new siding but it is not go all the way up to the roof so they had leaved the holes they also not replace the soffit. I am a handy man usually I haven't call to complaint because my house is too high and the roof was a straight I have went up to the roof but barely to walk it is sliding. My neighbor told me that to call Lowes don't kill yourself so I have make a phone call to installation department on Monday 8/7/2017 one of the worker answer my phone call his name is David you know what is told me I am apologize the labor warranty only one year so my warranty is over nothing he can help me we talk back and forth about 5 minutes but the problem still the same so he had switched to his supervisor his name is Mike so the problem is not be solve he had said the same thing my apologize the labor warranty only one year; He keep repeat over and over like a record about 15 minutes. I have given him a last chance to solve my problem. He said that he can't do it I have said that this conversation is over and I hang up. In my situation a leaking will take over year to see it leaks and the missing siding no way I can see from the ground. My BIG QUESTION FOR LOWE'S HOME IMPROVEMENT why I have to hire you. You go out to hire another contractor we do not know them so we liable on Lowe's to behind your customer now I have stuck with one year labor warranty so you can hire the contractor do lousy job. Nothing can fall down and go bad in one year. I am so disappoint on Lowe's because I expect on Lowe's too much now on all my project never and ever go to Lowe's I will tell my all friend and my customer do not use installation from Lowe's.
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2 comments
Anonymous
#1387624

You signed a contract. You should have read it first.

Anonymous
#1402894
@Retail worker

Retail worker...

For every *** job you do, may *** fall on you !

Lock up your trail or, karmas coming for you.

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Review
#1086299 Review #1086299 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Corporate policey
  • Already stated above
Reason of review
Bad quality
Preferred solution
to fix my problem

Lowes Installation Review

Fence was installed 6 feet inside of property lines. Looks terrible. They refused to fix it. They said I got what I paid for. Now I can't enjoy my yard because I am reminded of their terrible customer service.
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Review
#493514 Review #493514 is a subjective opinion of poster.
Service
Lowes Installation

Lowes in Charlotte, North Carolina - Shoddy window installation

We had the entire house's windows replaced by a Lowes installer about 2 years ago. This included a garden window in the kitchen. 1 month after installation we noticed that the window was growing mold around the inside edge. Called Lowes and after many many calls finally got the installer back out who said it wasn't an install problem but defect in the actual product. Now 2 years later getting the same run around and no answers to the problem. Every time I call I get treated like this is the first they have heard of the issue. Very disappointed in Lowes response and will never hire them to do anything again.
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1 comment
Anonymous
#752434

You are leaving out a lot of details. Are these wood or vinyl windows?

If there is anything "growing" on the windows it would indicate the humidity in your home is too high. If these are wood windows they would have been treated with a chemical to kill anything that might grow on them. The dead material will look like mold. If they are vinyl windows and are growing mold on the surface it is a combination of high humidity and soil on the window causing the problem.

Lowering the humidity in the house and keeping the windows clean should solve the problem. More often than not new, more airtight windows get blamed for other problems in the home that need to be solved.

Review
#461297 Review #461297 is a subjective opinion of poster.
Service
Lowes Installation
Loss
$900

Contact Lowes Customer Service

Website:
www.lowes.com
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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