Lowes Carpet Installation Reviews in Forest City, North Carolina
Lowes Carpet Installation Photos
(1 of 77 reviews match)
Lowes in Forest City, North Carolina - Carpet installation nightmare
I bought carpet for one bedroom because they said free delivery, installation and removal. I explained that I would be renting out the place next month and must have the carpet installed three weeks after I paid for it. No problem I was told. The carpet arrived at Lowes within 5 days. Service Pro, their sub didn’t have time to measure the room for a month. I talked the guy into an appointment 2 weeks after the carpet arrived. Both Lowes and the measuring guy said the installers would come within 72 hours. HA! Never called, never showed. BTW, I agree with the bate and switch review because the installer ( free) told me I need 28 linear feet of 12’ padding to cover my 12x 16 floor. I called Lowes and Service Pro 3 times a day- then started showing up at Lowes customer service every day this week. Promises promises. Lowes has an incompitant and devious sub contractor and zero control despite “ urgent requests and expedited order. I leave my summer cabin tomorrow never having been contacted by the installer despite numerous promises by all levels of Lowes Forest City staff. The rental starts in ine week. We have no local family to oversee the workers. So am I supposed to fly back to get my free installation?
Lowes Carpet Installation
Reason of review
Poor customer service
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