State: North Carolina City: Hickory Product: Lowes Manager Clear all filters (1 of 293 reviews match)
While shopping at location other workers called for help in Key Dept. once Frank arrived at dep[t. the other workers explained to him that I needed assistance with locating an item. Once Frank arrived at dept he states "SHE DON'T NEED MY HELP, at once time he...
View full review

I've worked for Lowe's and I have to say that this company works very hard at training their employees to be polite to all customers. Poor customer service is never accepted, and it is extremely easy to get in touch with management at any point in time if you do run into someone who isn't doing their job properly.

That isn't to say that your claim isn't a valid one.

Not all employees do what's expected of them and sometimes a few bad ones might slip through.

However, it shouldn't have been difficult for you to contact management at that store or even go above their head without an issue. Their corporate contact information is also available on their website, as well as at each store's Customer Service Counter.

View more comments
#168730 Review #168730 is a subjective opinion of poster.
Lowes Manager

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
(800) 445-6937
All Lowes Contacts