State: North Carolina City: Jacksonville Product: Lowes Customer Care Clear all filters (2 of 460 reviews match)
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1.8
Details
Lowes - The fence that no one built
I ordered a white panel fence in July of 2018 and now it’s february 2019. This has been the worst experience ever. First off they brought the wrong material la to My house and left it all in my yard for two months Needless to say my yard looked like a twister hit it....
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1 comment
Anonymous
#1647854

Does your state license contractors? If it does you should file a complaint with the state.

It will put pressure on Lowes and their contractors.

In my state they also have a fund to compensate people who have lost money to fraudulent contractors. It could also strip them of their license and help avoid this problem for others in the future.

Review
#1475147 Review #1475147 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Problem with delivery
2.9
Details
-RETURN 36963-I approached the returns counter at Lowes, Jacksonville, NC on Western Blvd. at 6:00 pm tonight. I returned some locks that I purchased. The cashier was on another register and she told me that she would be with me in a moment. I said, ok. She appeared to...
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1 comment
Anonymous
#1750147

Maybe the other customer was already being attended to by her? That may have been what she was working on, on the computer? I mean, I know its crazy to think something was being done in the store before YOU arrived.

Review
#1196379 Review #1196379 is a subjective opinion of poster.
Service
Lowes Customer Care
Pros
  • Discount for veterans
Reason of review
Poor customer service
Preferred solution
That this customer be retrained so no one else has to be treated like I was treated.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts