State: North Carolina Product: Lowes Delivery Service Clear all filters (6 of 321 reviews match)
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This was our 2nd full set of appliances from lowes. When they were delivered the 2 *** tore our new kitchen floor in 5 different places. After the first tear i showed it to them and asked them if they had a runner. They said yes but never put it down on the floor to...
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1 comment
Anonymous
#1533113

call their customer care.

Review
#1316566 Review #1316566 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Damaged or defective
1.0
Details
Got to home and they were GONE! Left a note and said they were at my home at 4:30 which was a LIE they called me at 4:55 stating they would be at my home in 15 mins. I was in the window of their 15mins. After all it took to get my Refrigerator delivered only to NOT have it and NOT have a Refrigerator at all! Thank you LOWES...
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1 comment
Anonymous
#1320674

so maybe they had 15 other people waiting for refrigerators. How long were they supposed to wait for theirs if the delivery people had to wait for you?

Review
#1039212 Review #1039212 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery
Loss
$1600
Preferred solution
Full refund
1.0
Details
Bought a stove from here when they were having a sale.They told me it was out of stock and would need to order. Fianlly 2 weeks later they get the truck in. We tell them to be here at 6pm sharpe on a thursday night. It is now 6:45 and finally get a call they are 20...
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1 comment
Anonymous
#1219268

They give out, and work with, delivery windows. They probably told you 4-8 or something similar.

Review
#923907 Review #923907 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
No reason
2.8
Details
Kingwood, TX Lowes. Washing machine scheduled for next day delivery between 5:30. -6:30 pm. I called xpo their delivery service who could not reach the driver. Calked the store and Tim delivery manager said running behind because a refrig they delivered did not work.!!...
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2 comments
Anonymous
#1176341

Why were you calling at 4:50 when your delivery window was 5:30-6:30?

And two hours later would be 7:30-8:30.

If the washer they delivered to you didn't work would you want them to leave it?

Take it back? Or go back and get you one that did? I imagine that's also what the person getting the fridge wanted too, and a fridge is a much bigger priority than a washing machine.

Please take your business elsewhere. We'd rather not have customers like you.

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Review
#867040 Review #867040 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Xpo delivery service no call no shows twice
Reason of review
Order processing issue

Lowes in Carthage, North Carolina - Failed to deliver ANYTHING

I live in small rural county in SC and ordered from the Lowes in Bluffton SC... They are FOUL. This woman named Julie fouled up EVERYTHING. I only have HALF of my order. This Lowes customer service is disgusting and the delivery men made rude comments about how they had to DRIVE to get to my house. WTF are you in BUSINESS for, to DRIVE lazy A. Disgusting. Discriminatory. Lying. Thieving. Again, Disgusting! They need to relocate to Hilton Head Island because they do not serve the low country past that bridge. They only want to service the rich and those that are on Yachts
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Review
#512673 Review #512673 is a subjective opinion of poster.
Service
Lowes Delivery Service
Loss
$200
on sept 15th.i called lowes warranty service to have my lawn mower picked up for repair of the gas pedal.I was told there were 3 repair shops in my vicinity and they called the 1st one who said it would be 3 weeks before they could get it.the 2nd shop said they...
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5 comments
Anonymous
#48462

:cry :cry :cry don't the general public understand the warranty is from the manufactor NOT LOWES .SAME FOR ANYOTHER RETAILER.WHY DON'T YOU *** AT THEM??? :?

:? :?

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Review
#139000 Review #139000 is a subjective opinion of poster.
Service
Lowes Delivery Service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts