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Lowes in Shallotte, North Carolina - I'm A Lowe's Customer and want my rebate wahhh wahhhh wahhhhh

I was working at my register at Lowe's and a man comes in and says he wants his last day rebate for buying a bunch of *** insulation. Well,the rebate didn't print out as it was ENDED that day and another associate had to practically wipe his *** to get the rebate from the website for him. THEN he goes back to get more *** insulation so he can get his rebate again and a hundred dollar gift card for buying so much *** insulation. What kind of idiots are you guys that come into our store? Can't you come in without having issues to fix? You all make me want to vomit.
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4 comments
Anonymous
#306204

you know he's going to return all that stuff anyway when he gets his rebate back. happens all the time.

Anonymous
#242720

retailer4life, you are a ***.

Anonymous
#241000

He's also the customer that will be back at the service desk next week screaming as to why his rebate hasn't come in the mail yet.

Christine
#240761

you are a ***

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Review
#218313 Review #218313 is a subjective opinion of poster.
Product
Lowes Gift Card

Lowes in Greensboro, North Carolina - Unprofessional warranty service

I would never buy anthing from Lowes again that requires an warranty. On 7/20 my refrigerator broke down I call the warranty and they sent out app.+. the gut came in my home he wasnt friendly at all, i went down stairs so he can handle his business. 45mins. later he calls me upstairs and starts to go ffo on me in front of my kids,to react would have been a bad mistake for me. so i call and made a complaint. a few days later they sent out another mom and pop tech. dont get me wrong I have nothing agaist one person company,but a gaint like Lowes should be using better tech. so the second tech comes out and open the refigerator door and says: this unit is unrepairable. *** this *** didnt even plug the unit up. the 3rd service tech.comes out plugs the unit up unplugs it, *** both panels and say: it looks like a tech. drill *** in the freon line to see what was going on the the line, and the fan is out and the motherboard needs replacing.in any event you're covered and i'll oder the parts. make a long story short we went over 3 weeks with out a refrigerator, sure they replace the unit and paid $250 for food loss. but that is not good enough for me, I wish to be compensated for this ordeal. I was told I drill the hole in the line. i was told a gift was sent out, then i call back to tell them the parts are here but i dont need them, at this point i was told the gift card was cancelled. no one knew what the other was doing, no one check the notes from the GE service tech. and he was the only true tech. in the 1st. place. this is BS. I'm seeking $3,000.00 for compensation
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3 comments
Anonymous
#302633

$3,000 as compensation for everything? Are you serious?

It sounded like your problem finally got solved, but is there more to it that you are not telling us? :x

Anonymous
#191813

Ya,"Bozo" should learn how to write first. Also, for a corporate giant like Lowes to honor a warranty properly, you first MUST have people who are willing to do the work for Lowes.

Ask yourself this: How many people in reasonable driving distance are willing to work with the "CORPORATE GIANT" to provide service to others. Just as you are "cracked" on your writing skills because you were taught and practice "Forest Gump" style, maybe the small mom and pop guys who are the only ones brave enough to go head-on with the Giant should maybe be given some courtesy and thank them, even if they were taught and practice yucky people skills. GROW UP!

Maybe if some of the more established services stepped up to the plate, they might just teach the the "Little Guys" how to do things different. Don't be such a clown "Bozo".

Anonymous
#191506

What's up with people that feel they need "compensation" for everything? What happened to this bozo that is worth $3000?

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Review
#198554 Review #198554 is a subjective opinion of poster.
Product
Lowes Gift Card

Lowes in Shallotte, North Carolina - Totally Dumb and Sucky Customers Who Drive Lowe's Employees NUTS!

I work at Lowe's in Southport NC. I can't BELIEVE the attitudes some people have. Now,let it be known I bend over backwards and am nice to everyone no matter what but i have to vent. You lovely customers need to STOP coming in at five till close to do an installed sale. We cannot pull the money from registers till your *** is out of the store and it makes it harder on us. Another thing, you need to get a clue and a BRAIN and not wait till five till close to return 500 boards of lumber at the RETURN desk. That's what the lumbar area is for,though I doubt they appreciate that either. And if you DO bring a return,use some brain cells and BRING THE *** RECEIPT! If not you are getting a gift card. But of course you are going to *** and whine and moan about that because most of you no matter how hard we try want MORE MORE MORE sucking us dry like vampires. We are people too. I don't care if you live at St. James. WE MATTER TOO! THINK before you act. Period. I'm done now.
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18 comments
Anonymous
#262872

My favorites are the customer that actually gets pissed because we don't carry the twin male extension cord, that is an extension cord with a male plug on both ends. Or the ones looking for the 3 prong to 4 prong adapter for their new dryer.

Neither of these things actually exist. LOL They are right up there with the board stretcher.

Anonymous
#95604

another thing when you bring back the grass seed/ fertilizer throwers that you used to seed your yards ...MAKE SURE to (Wash them OUT) wouldn\'t want another customer who actually wants to purchse something they intend to use several times to see it\'s already been used and returned..might get the impression that the previous customer that purchased it was cheap

Anonymous
#95601

well I had a customer come in 5 till 10 with her son who was purchasing a carpet install. First time I've ever seen the woman...had been talking to him and his fiancee for 3 weeks prior about the install and carpet choices and leadtimes.

When she showed up I filled out the contract he signed it and I sold it thru the system. The next thing I know after 10 minutes of contract jots and tittles his mother said they wanted installed in 3 days...wellllllllll he had chosen special order carpet and he and his fiancee were aware of the leadtime of 2weeks. It was already 10:10 and registers were closed so I offered to correct everything first thing in the morning and they could pickout an instock carpet to be installed in 3 days..But what she didn't know the boy and his fiancee had already looked at ionstock carpet and didn't like it. Anyway after she went bonkers I went to my car in the parking lot and this lady was still going ape in the parking lot screaming and grunting like some sort of spastic clown.

Evidently the mother in law had something to prove to her sons fiancee I guess.

I have never seen such a display of lunacy. It also might help after someone asks you 3 times what can they help you with that you actually give them a response associated with retail merchadise you are actually looking for.

Anonymous
#632137
@incredible

So now lowe's is spending money to hire spies to watch the aisles for an employee who does not engage every customer so they can fire them. Now that is not saying they should not be enguaging everyone. But this does not give way to a chance of forgetfulness or accident of missing someone or even the fact you have greeted that person to death already but it means that a spy several aisles away from you can tell if you are speaking with a customer or even greeting them what a *** plan make employees anal about doing the job and fearful each day of on the spot termination

Anonymous
#79769

Ok so did we just help the problem with all of this positive talk??? Just curious......

You want change?? Have the courage to "CHANGE" your attitude and lead by

example! :)

Anonymous
#69629

Lance,

Hehe thank you! you read my mind..

Sapphirerain91.

Go back to the projects where you belong!

Anonymous
#69013

Go to home depot if you have problem with lowes then you'll go back to lowes when you have a problem with home depot.you want never be satisfied so go home an cry yourself to sleep.

Anonymous
#68701

Sally and Lance,

You miss the point. I don't know what kind of work you do or if you even work.

Think about how you want to be treated when you shop. It doesn't matter what kind of store. Now, think carefully about how you treat the people serving you. YOU may treat the people serving you with some amount of respect but many people shopping do not.

Saphirerain91 is not expecting people to treat her as royalty, she is not even asking people to treat her with respect. She is just asking people to not be disrespectful. Yelling at a cashier (who does not make the rules but must follow them) because you don't like the way the computer system is programed is just ridiculous. What do you expect her to do?.....rewrite the computer code and store policy to accomodate your yelling?

Do you expect the drycleaner to understand how the machines are put together and fix them if they go down? Do you expect the guy who mows your lawn to put together a lawn mower from scratch? Do you expect the pizza delivery guy to 1. fix the ovens if they break and 2.

repair his car himself? Then why do you expect the Lowes associates (or any other retailer) to rewrite the computer program for you? The computer program is what it is. Yelling and being rude to the associates will not give you your cash or whatever else you want.

If you don't like the associates response then ask for someone who has the authority to change it. Bottom line think before you react and be nice. It will get you a lot farther. Many of these associates have the same frustration you do and really do want to help you get the results you want.

Do you really think they want to be screamed at? It doesn't matter if you work a job for $5 an hour or $100. All any of us want to do is come to work, do our best and go home to take care of our families.

All of us want to be treated nicely or at the very least fairly. Remember that before you rush to hurtful words and nasty behavior.

Anonymous
#1327004
@Been There Done That

Yes , You are soooooooo right. Most customer are good but you have some that are just plain ***.

Either they have money and think they are better than you are or just lead a miserable life and want to bring you down too.

I dont let them get to me anymore. I have worked at Lowes for ten years now and feel it is time for a change.

Anonymous
#68291

Your welcome S! Unless people have been there, they just do not get it. I challenge anyone that thinks that these people are parasites go out and get one of these parasitic job for a few weeks and see who the parasite really is.

:eek

My experience has revealed there are some people that are insecure with themselves or they "think" they have a little $$$ so that in turn requires the world to cater to them and they treat others as if they were beneath them. :roll Truth be told, people who have worked these jobs or people that DO in fact have any decent amount of $$$ usually do not treat people poorly. Most crawled though lowly parasitic jobs working for greedy individuals or corporations that denied offering any benefits so they could lined their own pockets. Some people have been there so they do not treat others poorly. Those that ride the coattails of their parents $$$, were handed $$$ from family or just live a lifestyle on plastic (credit cards) in my experience behave poorly. I have run into the occasional self made, independently wealthy ***hole too. ;)

Sapphirerain91
#68265

THANKS WHOA!!! :) :grin :grin

Anonymous
#68185

Sally, there are people that have Masters Degree that I know that have lost their GOOD PAYING, WHITE COLOR, 6 -FIGURE, ELITIST jobs and had to slum it by taking a job at local home improvement centers, retail shops and the like. Not their fault, just the way the economy is.

I also have friends with college age kids that work these jobs, so maybe they are getting an education while servicing some pompous, self righteous, selfish, better than most of the population, it is all about me minded customers.

Lance, to write such a post may be a reflection of ignorance, arrogance or stupidity. Whatever the case, I am sorry and apologize on your behalf for anyone that has any sort of contact with you. Those same people you may look at as being a "parasite to those that want to do better" may be the same people that mow your lawn, care for your kids, change your oil, clean your home, sell you clothing, check you out at the grocery store.

If not them, who would? You would need to! I hope that you are NEVER in a position where you would need to lower your standards and swallow that pride in needing to accept such a job to pay your mortgage or put food on the table for your family. In this current business environment where people are still losing jobs, GOD HELP YOU.

No one is immune. I have seen hot shot attorneys foreclose on homes, doctors that downsized their homes and their wives having to get a job (being a "parasite to those that want to do better" Ha, they may drive a better car than you do! An MD's wife is a cashier at the local grocer & drives a brand new Jag so go figure!) I know people with JD's that are scraping by working these jobs.

In closing, I hope your cleaning lady never gets a hint of your real feelings (working for minimum wage and no benefits, continuing being a parasite to those that want to do better), She just may use your toothbrush to scrape your toilet bowl. :eek Get a grip, you are NO better than anyone else.

Sapphirerain91
#67700

RIGHT ON Head Cashier!!!! :grin :grin :grin

Anonymous
#67687

The employee's of Lowes are just a reflection of their company. Poor attitudes, NO customer service, poor screening of subcontractors, dumb cashiers, and returned products back on the shelves because of a no care attitude.

Just keep on bit*chen and let see how Low Lowes can go.

Anonymous
#899923
@Another so called loser

Are you serious? It's likely entitled, selfish customers like you who make retail a living ***.

Employees, especially at the retail level (not management), do NOT have any control over the following: what is stocked, what the hours of operation are, what the prices are nor the policies.

Frankly, if you don't know what to do when you can't find a red vest, then I'm surprised you were even able to drive to the store by yourself.

Anonymous
#67641

You forgot to mention the person that comes in at five minutes to closing with five gallons of custom paint that didn't look right once they painted half their bedroom and wants a refund.

Or the one that brings in a shower head for a refund after putting it up and not liking the way it works. When you explain that Lowe's doesn't sell products manufactured exclusively for Wal-Mart. You get an ear full about bad customer service.

Lastly, my favorite. The customer that made a large cash purchase and refused to give their phone number at the register and gets upset that they are getting Merchandise Credit instead of cash back. The phone number really is to look up your purchase if you don't have your receipt!!

There, I am done venting now.

Anonymous
#67506

Sapphirerain91:

On behalf of consumers, I apologize. The fact that you do not understand the criticality of customer service in the current business environment is underscored by the fact you work for a big box retailer for minimum wage and no benefits. Please continue to be a parasite to those that want to do better.

Anonymous
#67485

You're the one that's "dumb and sucky" beacuse it's you that's working at Lowe's. Get an education and maybe you wouldn't have to deal with losers like the one's mentioned in your posting. I do understand your frustration though.

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Review
#155509 Review #155509 is a subjective opinion of poster.
Product
Lowes Gift Card
Loss
$10

Contact Lowes Customer Service

Website:
www.lowes.com
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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