State: North Carolina City: Mooresville Product: Lowes Customer Care Clear all filters (4 of 473 reviews match)
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Lowes - Bring Home Depot to Mooresville NC

1.5
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The Lowes in Mooresville NC is a joke. How can a store located in the very same town as the corporate location be so terrible. Store staff doesn't care. Stock is never out. Choices are very slim to none. For a home owner that wabts to spend thousands of dollars with a local home improvment store I have elected to suck up the drive down I-77 to Cornelius and spend my money. I just don't get it. I guess it's why Home Depot is killing them on sales and service. Wake up Lowes YOU ARE LOSING SALES AND CUSTOMERS!!!
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Review
#1339157 Review #1339157 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service

Lowes in Mooresville, North Carolina - Install a privecy fence

This is the second time I was screwed by Lowes. I ordered a storm door it took two month to get it installed, Now I ordered a fence I was told it would be installed Tuesday the 19th the material was delivered on Monday the person that delivered the material was so nice and helpful. Today I waited all day for my fence to be install no one called until I called around 4:30 pm at this time I was told it would be Friday or maybe next week. I don't like it I will have a private person install the fence I can't wait for lowes. I will never buy from lowes again
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1 comment
Anonymous
#1371223

There are NO Lowe's employees that install ANYTHING! Don't get pissed at Lowe's for the actions of a third party installer YOU agreed to hire through Lowe's.

Review
#1103096 Review #1103096 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution

Lowes - Customer Care Review from Mooresville, North Carolina

Can you EVER find someobe to help you in the store???? I even go up to the Service Counter and they psge and page yet no one shows up. Some employees even avoid eye contact entirely so as not to be asked anything. POOR custoner service. I HATE having to go to Lowe's for even lightbulbs. That is exactly what I am in the store right now waiting for help. So far 17 minutes and no one has shown up yet.
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2 comments
Anonymous
#1233038

It's a do it yourself warehouse if you don't know how to do or find something,you don't need to be in that store.

Anonymous
#1227845

If you took the initiative you could have looked at every light bulb in the bulb aisle in 5-10 minutes. Why would you stand around for 17 minutes for someone to look for a bulb when you could have easily done it yourself? If you need someone to hold you hand you should go to Ace Hardware rather than a big box store.

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Review
#936905 Review #936905 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service

Lowes Customer Care Review

Went in to purchase wire at lowes on martin luther in houma la. Called for service in electrical dept. 15 minutes later a black lady came she couldn.t help because,wire was on top shelf half hour kater someone showed up with fork lift then they couldn.t figure out how to get the roll on the rotisserrie to uncoil wire finally a white dude showed up an did it for them took an hour an a half
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Review
#889611 Review #889611 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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