State: North Carolina Clear all filters (200 of 4784 reviews match)
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3.5
Details
Paint counter Lowe’s employee walked away, even with me saying excuse me, pressed the button at the service desk an they came back with an attitude “ individual was just standing at the other end of the isle away from the paint counter”. Finish shopping went to check...
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2 comments
Anonymous
#1528174

Were you double charged for the paint or did you see a second line added for recycling? In my state there is a state mandated recycling charge added to every paint purchase that has to show up as a separate line on the receipt. It isn't something you can refuse or they can remove.

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#1315488 Review #1315488 is a subjective opinion of poster.
Reason of review
Problems with payment
I bought carpet for one bedroom because they said free delivery, installation and removal. I explained that I would be renting out the place next month and must have the carpet installed three weeks after I paid for it. No problem I was told. The carpet arrived at...
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2 comments
Anonymous
#1636818

Contact Lowe's installation management team (could be in the store or in a call center), explain the situation, and let them know the details of your situation and let them know that you have no other option than to hire your own subcontractor to be there for the install and to act on your behalf. Tell them that you understand that this is an installer created issue and that you expect to be reimbursed for the additional expense and ask that they charge the installer to cover the reimbursement.

If you don't get the answer you want from the first person, ask to speak to their manager.

You could also dangle this in front of the installer (the threat of losing money is a good way to move yourself to the front of their line)... It may get it installed before you leave...

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#1314955 Review #1314955 is a subjective opinion of poster.
Reason of review
Poor customer service
1.3
Details
Doing big bathroom removal to big shower and replacing everything in master bathroom. First objective of project to purchase double sink bathroom vanity. Lowe’s suggest I have there people come out and do measurements and installation. They contract it with Progressive...
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#1292189 Review #1292189 is a subjective opinion of poster.
Reason of review
Order processing issue
LOWES HAS TOTALLY LOST A LONG TIME CUSTOMER..... WE ARE NOW ON DAY 34 WAITING ON A PAID WARRANTY REPAIR FOR A BROKEN WASHER BOUGHT FROM THEM ONLY 3.5 YEARS AGO. WARNING TO ANYONE DEALING WITH LOWES....... JUST DON'T! Lowe's has gotten too big, and the customer just...
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7 comments
Anonymous
#1510659

bye

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Review
#1291359 Review #1291359 is a subjective opinion of poster.
Cons
  • Lousy service after the sale
  • Customer service was the worst
Reason of review
Warranty issue
Loss
$700
Preferred solution
Full refund
1.0
Details
I waited on a delivery for 1 month. The day of the delivery i called at 3pm they could not tell me it was going to ne delivered. It was not delivered. They did call to tell me they sold the shingles i bought to someone else. The manager Mark is awful, he is so...
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Review
#1273297 Review #1273297 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved
1.0
Details
Lowes - Lowe's Window Installer Destroyed My House
Lowes - Lowe's Window Installer Destroyed My House
Lowes - Lowe's Window Installer Destroyed My House

Update by user Jul 03, 2018

Today I learned that the Project Coordinator is back on the scene in Indiana, not the Insurance Agent in North Carolina. I just paid out $22,000.00 to have building code windows in my house and Lowe's out of building code windows removed, and siding replaced from their...

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2 comments
Anonymous
#1529020

Does Lowe’s use unlicensed installers ?

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Review
#1270700 Review #1270700 is a subjective opinion of poster.
Reason of review
Damages
Loss
$60000
Preferred solution
Full cost of damages and out of my life

Lowes in Monroe, North Carolina - Blinds

4.5
Details
I will nevet purchase Levelor Blinds again. They are pretty expensive, and this is the second set that i can't get to lower.
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Review
#1258802 Review #1258802 is a subjective opinion of poster.
Yahoo Mail Elvira Home New Subject Discrimated against Compose Inbox 999+ Unread Starred Drafts 122 Sent Archive Spam Trash Less Views Hide Photos Documents Travel Coupons Tutorials Folders Hide New Folder Henry Update time zone Back Restore to Inbox Move Delete Spam...
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2 comments
Anonymous
#1471153

There's really no good reason why anyone should be trying to place a phone order. It's shady as ***

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Review
#1240132 Review #1240132 is a subjective opinion of poster.
Cons
  • How i was treated
Reason of review
Problems with payment
1.0
Details
Purchased $4000 worth of windows and doors, was talked into a guaranteed $4000 credit line to save 5%, so i applied and only qualified for $2000. No big deal, paid remaining $2000 in cash, payed bal owed the following week well before due date. Purchased $8000 for...
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3 comments
Anonymous
#1466029

You don't have an account with Lowes, you have an account with an independent credit company. Most credit companies will review your credit from time to time and I would guess you may not have had excellent credit as you were only offered a $2,000 limit to start with.

I really doubt that their lower your limit caused you rating to drop 100 points. I think you will find the heavy use of your various accounts during your building project is what actually lowered your rating

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Review
#1236676 Review #1236676 is a subjective opinion of poster.
Reason of review
Problems with payment
2.4
Details
Lowes is more concerned with their own bottom line than about employees. They are repeatedly understaffed. They do not train people properly. Just today my husband received and email of all these different weeks where employees are blacked out from taking time off. It...
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1 comment
Anonymous
#1444203

It's not uncommon in retail for the company to expect their employees to be there during peak sales periods. Lowes isn't the only store that does this. Let's face it, retail hours are not the most family friendly to start with.

Review
#1207280 Review #1207280 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application