State: North Carolina City: Southport Product: Lowes Customer Care Clear all filters (1 of 460 reviews match)
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I ran into Allen, a Lowes associate by the glass cutting station and asked him for help. Allen advised he works in the gardening department and did not know how to cut glass. He pointed me back to Building Projects. I told him that there was a line there and I'd...
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Anonymous
#1161813

Consumers keep demanding lower prices and about the only way for stores to lower their prices is to lower their cost of doing business. They can't cut the rent, taxes, electrical, heating and cooling costs, etc, etc.

One of the few things they can control is the cost of payroll and to do that they cut staff. Just as you wouldn't expect the employee in the produce department of a grocery store to go back and cut meat for you you shouldn't expect everyone at Lowes to know how to do everything. If you are looking for service a big box store is not the place to be shopping.

Go to a glass shop or Ace Hardware for your glass. Just be prepared to pay a little more foe the service you will get.

Review
#847871 Review #847871 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts