State: North Carolina City: Statesville Clear all filters (3 of 4839 reviews match)
I have a contract with Lowe's Home Improvements for a Tile Floor Installation. We set up an installation date for October 1, 2018. They called us on Friday Sept 28, and gave us the time for the work to start. We cleared all the areas for the work, kitchen, laundry...
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#1370144 Review #1370144 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Stard the project as schedule or not later than Tuesday October 2, 2018
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Lowes Customer Care Review from Statesville, North Carolina

Went to Lowes in Statesville, NC to purchase Shark vacuum cleaner, went to appliances and seen there was only the floor model so I looked for someone in appliances, the lady was waiting on someone else, so I waited for at least 6 minutes and she never even acknowledged That I was there (terrible customer service) I then went to customer service in the front of the store and had them see what other stores had the vacuum and was told that Troutman, NC had 3 of them, so I went to Troutman,NC, went to appliances, the sales person looked and said they had 3, 2 were on hold and the 3rd one was the floor model that she could not sell! Why in gods name did they not tell me that in Statesville instead of having me waste my time driving to Troutman? Then I was told that she could look and see what Moorsevill,NC had, I was so mad by then from wasting a whole dam day trying to get a vacuum cleaner that I told her to forget it as I was not driving to Moorseville just to be jerked around again! You usually can't find anyone to help in any of your stores in the first place, I have had so many bad experiences in trying to get help in any of your stores that it is disgusting! You should be ashamed that your customer service is so pathetic!
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#888625 Review #888625 is a subjective opinion of poster.
Reason of review
Poor customer service
Have been renovating my home for the last month and I've frequently have been using Lowes!!! The PROBLEM I have is that Lowes has became a Pet store over night and I don't care for dogs, honestly I'm Terrfied for my life but manly my son, who is highly allergic to dog,...
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The employees don't want them either. They *** everywhere and have fleas.

Owners don't care. Owners don't clean up after them either. There is going to be a couple posts from owners who say "I clean up after fluffy fluffy fluffy all the time" They lie.

They look directly at the staff and say my fluffy didn't do that. *** you.

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#547369 Review #547369 is a subjective opinion of poster.
Reason of review
Damn DOGS in the store
Preferred solution
Let the company propose a solution

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Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
(800) 445-6937
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