State: Ohio Clear all filters (138 of 4839 reviews match)
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Lowes in Columbus, Ohio - Had person here to fix blinds. Two still not right.

2.0
Details
If they just send me paperwork, I can fix the blinds myself. There are small silver pieces that fall out and must move because then they become crooked upon lifting.
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Review
#1674743 Review #1674743 is a subjective opinion of poster.

Lowes in Dublin, Ohio - Service sucks

bought a new refrigerator, was delivered but delivery people connected the door controls wrong and shorted the controls out. talked to several people at lowes and a new unit was not going to be delivered for 6 days. placed several calls to talk to a manager none avaliable they took my number still have not recieved a call.
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Review
#1663742 Review #1663742 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes in Toledo, Ohio - Rebate rejection

1.4
Details
We bought paint that have a rebate, I've never had any problems with any rebates with any other store but now we got a note saying our rebate is being denied because they the receipt is damaged or unreadable and it couldn't be validated. This is ridiculous. There is no way that receipt is damaged. They just don't want to pay and i swear we will no longer shop there.
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Review
#1663155 Review #1663155 is a subjective opinion of poster.
Cons
  • Lying about a promotion
Reason of review
Rebate

Lowes in Columbus, Ohio - Rebates = Fraud

1.0
Details
Every time we purchase anything from Lowe’s when they offer a rebate, fill out the online form and submit our receipt- we are told we did not qualify. We just spent $2,500 on 4 Samsung appliances, and was supposed to get a $200 rebate. We just get an email saying you didn’t purchase qualifying items, although the exact items we purchased are listed as the qualifying items. Lowe’s rebates are fraud. A $10 paint rebate is a big difference than spending $2,500 expecting a $200 rebate. We will be filing a BBB complaint and a suit for false advertising.
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Review
#1662991 Review #1662991 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$3500
Preferred solution
Full refund
1.0
Details
I paid $1,000 for a lawn mower, over $1,000, at Lowe's in 2017 including the price for the extended warranty. I used the mower for a year (2018) and then the next year (2019) I put the mower in for service to get the blades sharpened and oil changed. It never ran...
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Review
#1662662 Review #1662662 is a subjective opinion of poster.
Cons
  • Lowes interdepartmental communication
  • Total lack of service and cooperation
  • Warranty useless
Reason of review
Warranty issue
Loss
$1546
Preferred solution
Full refund
Tags
  • Warranty Cannot Be Trusted

Lowes in Jackson, Ohio - Vinyl flooring installation

1.0
Details
Had scheduled floor install date tomorrow. This was scheduled a month ago had to wait this long . So today I was wondering what time they will be here. Called Lowe's girl said let me check. Gets back and tells that the install was cancelled on 8/26 . Two days ago and no reason why and no restall date????? So now what? I want to return flooring and get full refund for install . So ridiculous never use lowes
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Review
#1637506 Review #1637506 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$3500
Preferred solution
Full refund
1.3
Details
Been waiting over 3 months to het our fence installed. Told we had to pay first which we did. They did deliver the fence had an installatin date if 8 /12/19 finally. My husband took a day off work nobody showed up or called. I called the project manager told him we...
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4 comments
OppositeDobermanPinscher
#1739108

I'm a Lowe's Fence Installer. When would you like it done? Jim 5280 Remodeling

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Review
#1621866 Review #1621866 is a subjective opinion of poster.
1.0
Details
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Hi, we purchased a deck back in the begining of April and the deck is still not completed. Lowes used a subcontractor named TLC to build the deck and it is looks awful. Its been more then two months since the deck was almost completed and no one finishing it. Also we...
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Review
#1621709 Review #1621709 is a subjective opinion of poster.

Lowes in Ashtabula, Ohio - Poor warenty customer service

Our microwave oven quit working. On the first service date I took vacation time to be home. The first repair source cancelled and didn't inform me. After learning this I called Lowes receiving another repair date. I called this repair source. This source told me I was not on their schedule that day but another day. A BIG WASTE OF MONEY!! WHAT EVER HAPPENED TO GOOD CUSTOMER SERVICE!!
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Review
#1617215 Review #1617215 is a subjective opinion of poster.
Reason of review
Warranty issue
Preferred solution
Deliver product or service ordered

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
1.7
Details
LG washer needs a new "control". I called on 6/18 to schedule an appointment. Repair guy came out on 6/20 and diagnosed the "control" needs replaced. A week later, I called and the representative had no clue what was going on, and she would send an Email to some other...
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1 comment
Anonymous
#1715402

Why are you complaining about Lowes rather than LG? When you buy an appliance made in Korea you may find a delay if their US warehouses are out of stock.

They have to wait for more product to come on a boat from Korea. It's kind of hard to complete a repair without parts.

Review
#1583603 Review #1583603 is a subjective opinion of poster.
Pros
  • Store organization
Cons
  • Extended warranty service is unacceptable
Reason of review
Warranty issue
Loss
$1000
Preferred solution
Replace washer with comparable one.
Tags
  • extended appliance warranty