Lowes Reviews in Ashtabula, Ohio
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(2 of 4874 reviews match)
Lowes in Ashtabula, Ohio - Poor warenty customer service
Our microwave oven quit working. On the first service date I took vacation time to be home. The first repair source cancelled and didn't inform me. After learning this I called Lowes receiving another repair date. I called this repair source. This source told me I was not on their schedule that day but another day. A BIG WASTE OF MONEY!! WHAT EVER HAPPENED TO GOOD CUSTOMER SERVICE!!
Reason of review
Deliver product or service ordered
Lowes in Ashtabula, Ohio - Salesman complaint
A salesman named Dan was in the Lowe's in Ashtabula Ohio on June 2nd in the paint department. He talked to myself and my granddaughter about paint for her bedroom. He steered us to the Olympic paint and said he had a $5 off coupon and that his Olympic paint sale would also help him. We selected the paint and he mixed it and handed it to us to purchase. When my grandaughter got home she tilted the paint can to show her mom the color which had the color dot on the paint lid. At that time the lid flew off and paint went onto my grandaughter' scrub pants and onto my daughter's dress paints I contacted Lowes and drove back to the store to get a new can of paint and to see the Olympic salesman but he had left the store. The aloes manager said that it was up to the Olympic salesman to deal with us. She tried for two weeks to reach him and finally did and he told her to give me his phone number. I have left messages for him on three different occasions and he has yet to return my call. His name is Dan Vogart (sp?) 716-327-0139 I am asking for replacement dollars for the Limited dress slacks $60 and WonderWink scrub pants $40 If I am contacting the wrong division would you please send this to someone who can help me I was shocked that a Olympic representative cannot properly seal the lid on a paint can and I am more upset that he does not show me the courtesy of returning my calls Sharon Osburn. 440-228-6979. Gashouse4@roadrunner.com
Reason of review
Poor customer service
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